Good flight. Fiod was ready a bit late hence a hurry to finish before landing. Excellent crew and service
Good flight. Fiod was ready a bit late hence a hurry to finish before landing. Excellent crew and service
Great to have actual hot tastey meal on a flight. Well done
I commend the flight attendants on our SFO-SIN flight who went above and beyond to provide us with extra snacks and food. This type of service makes the flight experience personal and awesome.
It was a great flight Food was great Crew was spectacular
In general good, but the machine seems to be long in operation and some functions were restricted as e. g. Adjusting of seats.
Seating cramped; close to toilet, foul smelling and noisy, very unhygienic and disease risk Free and paid Wi-Fi NOT accessible at all - misleading advertising Very expensive sunglasses disappeared from back seat pouch. Coffee disgusting and cold
People were so nice! Economy seats were small and cramped feeling for me. I’m slender and 6 feet tall
A pc of cake or biscuit at least. The airport was like a maze need to take another bus to the main terminal to immigration.
Flying with Singapore airlines is always excelllent - the crew are lovely and the food too is great. It’s my number 1 airline
They are great with every aspect of customer service. Helped my elderly father and aided him with using the restroom.
An overnight Doha to KL. Great sleep, good service and tasty food in business class
chaos boarding. Crew in business class seemed short staffed and lacking in attention to details initially, but did improve during flight.
The cabin was quite noisy as there were lots of children travelling for the school holidays. Found the selection of movies limited.
The best so far coz this time it was all male steward on the economy cluster. They were polite, efficient & genuinely courteous. They do not judge you when you ask for more food & peanuts.
Delayed for 45 minutes. Don't know what's the issue. Other than that, food was not to my satisfaction. However it's okay.
My first course flight (Aor-Kul) was cancelled in the morning, and they asked me to board the night flight hence I need to transit overnight for the 2nd flight (Kul-Myy) that supposed to be on the same day. The overnight stay was not provided, (I'm traveling with my spouse, a daughter (5 y.o.) and an infant (2 months old). Hence I booked Sama Sama Hotel at my own expense (fortunately using my enrich miles points). Other than this issue, all services is good.
My experience with the flight was okay. My experience checking in was absolutely terrible. I was told I needed to change my e-ticket number to check in because I missed my flight in PDX. Even when shown the itinerary, they didn't budge and sent me to KLM across the airport. KLM wasn't open until 8pm and my flight was at 7:30pm. Nobody made accommodations in any way to get me to KUL. To add insult to injury, they rescheduled my flight to the very next day, creating a very long layover and did not offer any hotel stay. After this, even worse, I found out later they delayed the first 7:30pm flight to 9:10pm. Meaning, I could have still boarded but they refused to even try to get me on the plane. As a result, I missed a day of work and lost pay for the day. Also, when I went to get my luggage, it wasn't there. It was STILL in Singapore. They had from 5:30pm to 5am to get my luggage onto the plane and they still couldn't get that right. This is the worst experience I've had flying anywhere in the past decade I've been travelling.
Orange juice change to mineral water . Should keep the orange juice.
No recognition for one World Emerald member. Business class seat has flat bed
No recognition for one World Emerald member. I got row 1 in business class and it was pathetic. No leg space, cramped space, less recline
For the price we paid, I couldn’t complain. Was good value for money. Service was excellent but food was mediocre. Crew were excellent and spoke English. You will never go hungry. The food was ample but was mediocre. Entertainment limited and wifi doesn’t all allow you to access some social media. The best part was comfortable seats and bed (business class) with a screen to close out the rest of the cabin.
Good airline for the price. The Air stewardess are great, nothing is to much trouble. Will use again.
The flight was cancelled without any reason. But the next flight to Shanghai has to be cancelled to pay penalty.
How do you run out of beer after one hour of a twelve hour flight?!
You’re in the three parts of my life, the China Eastern air crew remembered and wish me happy birthday. I was given pastries on two different occasions and a complementary drink. The stew is wish me happy birthday and gave me a birthday card. Everything was first class. Thank you.
2 hours delay on the 1st plane out of the day!!!!!
Multiple delays, with no explanation. Caused us to almost miss our connector. The airline made no effort when we arrived in Shanghai to help us make it to our next flight with the same airline.
The best part was Tony Fernandes actually reinstated the Buttercake menu. It has gone missing after Covid & i made a complaint in one of my Tweets back in October 2022. Both flight D170 & D171 landed very smoothly- kudos to both pilots!
The worst experience in any flight I have ever had, delayed for more than 10 hours, lost my other flight so I lost one day during my trip. Didn’t gave me facilities with my luggage either. Never again
I was next to a quite large person. Soni essentially had 2/3 of my seat for myself and couldn't sit properly. Even though there were some other seat available, the staff refuse that I occupy another seat.
Pros: The staff was very friendly. Cons: Long delay. The food is terrible.
I’m a frequent Traveler on all types of airlines, including budget. This was the worst flight experience I’ve ever had. Something was wrong with AirAsia’s systems and we were the whole flight was rescheduled to the following day, the third flight it happened to. Apart from an email which gave the new date the web and app said the original flight date which meant that there were hundreds of people queueing at the airport to try and find out what was going on. People waited six hours to talk to customer service who gave advice that didn’t match the web or app. Nightmare. just advertising for spending the extra hundred dollars I’ve ever seen.
I was given a middle row seat and the plane was a small 737-800. Much too cramped for a full flight of over 5.5hours.
Shanghai Hongqiao Intl (undefined)China
Kuala Lumpur (KUL)Malaysia
Kuala Lumpur - Shanghai Hongqiao Intl