It was an okay experience overall. But, I’m quite tall and sitting in those seats was horrific and so uncomfortable. The flight attendants were quite rude when enforcing the procedures for take off and landing.
It was an okay experience overall. But, I’m quite tall and sitting in those seats was horrific and so uncomfortable. The flight attendants were quite rude when enforcing the procedures for take off and landing.
It was cancelled due to crew. I missed a special family graduation due to this
I had never flown Alaska Airlines before. I’ll definitely use them again. Seats were comfortable and roomier than expected.
Seats lack shoulder and elbow room. The lady next to me was short and slightly heavy with knee problems, she kept jabbing me with her elbow while playing her game on her phone for 2 hours, the duration of the whole flight. It was frustrating and annoying! I was in the middle seat, there was no space to adjust to avoid her arm jabbing me.
I like the big picture of the Eskimo on the tail of the plane.
The crews on Alaska Airlines are really wonderful. They clearly know how to treat passengers with kindness and respect. During my trip, I discovered that my upgraded seat had been changed when reviewing my electronic boarding pass. When I questioned the change at the gate, the two staff members acknowledged that the change was odd, checked on their computer, and confirmed that I still had my upgraded seat (i.e., the electronic boarding pass was incorrect). I was impressed by how they seemed to be "in my corner" from the start, quickly investigated, and provided me with a paper boarding pass with the correct information "just in case." All that said, I was a bit disappointed that Alaska Airlines uses single-aisle jets with only four restrooms (3 at the back of the plane, one at the front (ostensibly reserved for crew and first class travelers). I would understand for short flights, but for a 6-hour flight from Seattle to Honolulu...really? I will stick with Hawaiian Airlines from now on.
Being seated next to the engine was awful! I was nauseous the entire trip from pre-take-off, flying to landing. The engine vibration was very strong!
The crew was the best I’ve had the experience of flying with. A misbehaving child was making things difficult for me with bopping my tray table, taking my snack, and continually tapping or bumping me. The crew quietly and respectfully moved me to another seat, and thanked me for my patience. They couldn’t have been more kind. Their professionalism really stood out to me and I am more than happy to leave a great review for them!
I would have appreciated notification that our flight was moved to another gate LAST MINUTE so that we would not have missed it. We got no such notice and had to spend another night to catch an available flight in the morning, which was huge inconvenience. We will never fly Alaska again.
Flight was delayed 2 hours. It was too cold inside the cabin. My seat mate had no jacket so she was shivering the entire flight. The stewardess says there’s no available blanket.
My husband and I pre-ordered our food, but they did not have my husband’s order, and my cheese plate was very average. I asked for a blanket and was told they don’t carry blankets on domestic routs. The flight was on time and smooth!
There were delays on both ends. It made it less than excellent. This plane was great though
Everything was great except for the wifi was junk. Crew was super friendly and helpful
Attendants were rude. Scowling. Seats were miserable and we paid extra.
this is starting to seem like an american airlines standard. delayed flights and fake apologies… getting tired of it
Fight crew was not very attentive and the bastions were gross!
Our flight was great we left Kona earlier and got into LAX almost an 1hour earlier as well. LAX AA is in repair so to get out and found our bus to get pick up was a bit confusing.
Plane was good but was delayed. probably not AA fault but caused a 1 hour delay. Seating was cramped.
5 hour flight - full flight - not enough room to use my computer - slightly delayed - Admirals club was excellent quality food, drink made up for flight seating. No food offerred on flight, you ahd to prebook.
We experience delays on departure and connecting flights resulting in 14 hour to our next departure. We were accommodated with a night's stay but was only provided a 12 dollar meals accommodation. The airlines rules state.at least 50 dollars. In any case, it can not make up for the whole day missed on our vacation in Sydney Australia.
Minneapolis (MSP)United States
Santa Rosa (STS)United States