pleased with overall experienced, but seats in coach are tight.
pleased with overall experienced, but seats in coach are tight.
Les 2 vols se sont bien passés, le temps de correspondance juste mais nous sommes arrivés à temps.
The crew of Flight AA 35 were extremely friendly while being amazing professionals the flight was wonderful all but for the unavoidable problem of space on today’s flights no matter how large the aircraft. I have been flying for nearly five decades I understand that the cost of flying is expensive, maintaining aircraft, cost of fuel, crews, support personnel and everything else that goes along with modern aviation. However, the lack of space for people that are tall or even oversized a little bit. It’s just gotten worse in the last 50 years and that unfortunately makes the flying unavoidably discomforting and not so wonderful. I understand you can buy space in first class and you won’t have these issues but to take Economy break it up into premium economy and regular economy based on the loss of the business traveler doing 2020 to 2023, as a way to regain all of the profits that were lost doing that period. Seems a little harsh to all the folks who have struggle just to afford the fare to fly. So not having leg room is extremely painful on a 15 hr overseas flight. Otherwise American Airlines did exactly what was expected getting me from point A to point B.
American Airlines gets worse every time I fly them. This is the 3rd time they lost my bags in a year. I also think their employees do not care when I communicate that I’m unsatisfied with the airlines. I’m a credit card holder, fly first class, and an advantage member but I think that I’m finally going to make the switch to Delta.
Not sure about entertainment as I didn't use any, so maybe there should be an NA option on this survey. Otherwise everything was just as it should be. Of course I wish planes were more comfortable and had seats that would tilt back further.
One suitcase didn’t make the flight and was delivered a day later.
Did not get to Ontario yet. Sitting on tarmac for 2 plus hours.
For a 5 hour flight there should be more food options (only pringles left to purchase) and at least 2 beverage services
New Boeing 777 is very nice and spacious but Toilet Roll fixture and door ash tray fell apart - very cheaply made.
Delayed flight impacted my meeting with International clients. Very disappointing experience!
George Town (undefined)Cayman Islands
Port of Spain (POS)Trinidad and Tobago