Flight was delayed 2 hours. Other than that, it was a good flight.
Flight was delayed 2 hours. Other than that, it was a good flight.
They canceled my flight going back to SF after I was at the airport. Wanted me to take a flight 14 hours later. Not a happy camper.
Flight cancelled an hour before takeoff due to "unscheduled maintenance". New flight makes me have to wait for 5 hours in the airport, at a gate totally on the other side of where I'm at, requiring me to take a tram to get from the N terminal, to the C terminal. After waiting for 5 hours I'm informed my new flight is no longer at the gate I'm at, but instead is back in the N terminal where I was previously.
Staff very helpful and friendly, in flight entertainment poor. Flight left late and thus arrived 20 minutes late to final destination.
My baggage was in another flight, anit was delayed for one hour.
Up on arrival, due to twisted ankle, I wasn’t able to walk. Requested for a wheelchair. They immediately asked for it. After 10 minutes wait a young man named Carlos picked me up at the gate, got my baggage and took me to the pick up area. It was a great service. Thanks Alaska Air line
Pleasant flight, now wifi, but did get pushed to the exit row gracefully cause I am a tall man. Was a pleasant thank you.
Good. Quiet. Comfortable. The protests nearly kept me from catching my flight. They waited for me! I made it!
Lost luggage and no compensation. Did not receive luggage till 9pm the next day. Again no compensation or apology
I tried to cancel my flight weeks in advance round trip and told I was not able to. $400 down the drain
Bellingham (BLI)United States
San Jose (SJC)United States