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One location in Mountain View
One location in Mountain View
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Reviews
6.0 Okay
Apr 2021
Cons:
I needed to clean the windshield but there was no washing fluid in the tank. Next time I will check. I wasn’t told the office is closed on Saturday and since there were two notes in the window, one saying Open 9 -12 the other one Closed Saturday and Sunday I wasted half hour waiting9.6 Wonderful
Oct 2020
Pros:
Staff was friendly and helpful10.0 Wonderful
Sep 2018
Pros:
Nice , friendly customer serviceCons:
Gas tank wasn’t full at rental. Hard to gauge how much to put in when filling up at return10.0 Wonderful
Nov 2017
Pros:
I had a perfect car for round-state road trip.2.0 Poor
Sep 2017
Cons:
Systems did not work It took an hour to provide service to 3 customers Car was dirty and faulty - two warning indicators in the dashboard Can was not ready on time Facility was dirty - the drinking water were dirty with some strange substance inside8.8 Very good
Jun 2017
Cons:
The employees misinformed me about how to pay for the Golden Gate Bridge toll crossing. Two different employees told me to pay immediately through PlatePass, which is incorrect (they take a few weeks to post a bill and do not notify you when this happens). This resulted in additional charges to my account. The correct site is through bayareafastrak.org.One location in Mountain View
One location in Mountain View
Filters
Reviews
10.0 Wonderful
Feb 2017
Pros:
Fantastic service & great car & people2.0 Poor
Jan 2017
Cons:
not getting a car at all when I showed up to the rental on the day of because THEY WERE CLOSED, and then not receiving any discount in having to book another car myself within the hour of this happening. Absolutely horrible experience. Customer service not helpful at all.2.0 Poor
Jan 2017
Cons:
I wasn't even able to get the car since they were closed on the day of booking. I called 3 times and was told someone would call me back to help get another car rental at the same price but no one called me back. Totally messed up my plans for the holidays. Never renting from enterprise again.