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One location in Green Bay
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Reviews
4.0 Mediocre
Mar 2021
Cons:
No one from hertz looked over the rental car With me for condition prior to taking out the car. And though the location was open at 9am for our return there was no one at the location on our arrival until 9:55a. Moreover I was Told that my card was denied when hertz put in the incorrect amount. Had the correct amount been inputted into the system the credit card would have worked fine. First and Last time using Hertz.4.0 Mediocre
Dec 2020
Pros:
Easy drop off and pick up and friendly staff.Cons:
Staff has been trained to push the upsell - so I was goaded into getting an upgrade for what was billed as a great deal, a fraction of what the car usually goes for, only to find my bill at the end of the trip was $600 instead of the originally booked $300. Not at all happy about being suckered into that.6.4 Okay
Dec 2019
Pros:
Staff was friendly, pickup/drop-off were standard, no complaints.Cons:
Smallest car I've ever rented, the comparable vehicle shown online and what was available in that class were two different things. I own the car that was shown on hertz.com for that class, and the car that I rented was definitely a step down.10.0 Wonderful
Oct 2019
Pros:
Picking up the car was easy, staff person reminded us that hybrid cars do not make engine noise on start up, and the gave us directions out of the airport, very helpful. The small airport meant it was a short walk to the rental parking lot, which is well marked. We were delighted to rent a hybrid car.Cons:
Would have appreciated a drop off box for keys, as rental contract included unlimited mileage. We waited behind a family choosing car seats for their small children, which took awhile. We were sympathetic and thankfully, not in a hurry. If we were in a rush, waiting behind those picking up a car just to turn in keys would have been nerve-wracking.8.0 Very good
Aug 2019
Cons:
GPS cost was expensive on daily basis. Should be cheaper or provide in-car gps.2.0 Poor
Jul 2019
Cons:
Because I only had a debit card I was stranded not being able to rent a car NNOT EVERYONE HAS A CREDITCARD2 locations in Green Bay
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Reviews
2.0 Poor
May 2021
Pros:
Honestly.... nothing!! I’ll never rent from Avis again.Cons:
To much to list!!! But I guess the most frustrating thing was the fact I was downgraded to a vehicle because the original vehicle had a cracked windshield and I wasn’t compensated, I should have been UPGRADED! Or offered a major discount, after driving 10 hours in a lesser vehicle that was extremely less comfortable, I was furious.10.0 Wonderful
Oct 2018
Pros:
The agent was pleasant and very helpful.Cons:
All was good, no complaints.8.0 Very good
Mar 2017
Pros:
Held road wellCons:
Vehicle drove a bit sluggish and unresponsive.