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One location in Erie
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Reviews
8.0 Very good
Dec 2019
Pros:
Staff was efficient, thorough.2.0 Poor
Oct 2018
Cons:
I couldnt use a debit card. I never even got a car.10.0 Wonderful
Nov 2017
Pros:
Amazing customer service. Megan was extremely wonderful and helpful at the Erie airport. She brightened our day :)9.6 Wonderful
Apr 2017
Pros:
Got a free upgrade and pick-up and drop-off were quick and easy. The car was clean.Cons:
Car was in need of maintenance; particularly oil and it kept beeping with a notification. Other than that, everything was great.10.0 Wonderful
Feb 2017
Pros:
Spot on, customer service was exceptional. Everything but customer satisfaction was guaranteed. Price was also affordable.Cons:
Nothing to complain about10.0 Wonderful
Dec 2016
Pros:
The service provided by the employees/agents were excellent. They were courteous & helpful.One location in Erie
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Reviews
10.0 Wonderful
May 2024
2.0 Poor
Feb 2021
Cons:
Better description on what is needed to rent vehicals6.0 Okay
Aug 2020
Pros:
Pickup was fine. Drop-off location is closed. Hertz has the correct location on their website, however KAYAK is listing a CLOSED location.5.6 Fair
Jul 2019
Pros:
The staff was very quick and got me in-and-out fast on both the pick up and drop off.Cons:
The car was a crappier model than what I was expecting. There was some sort of mechanical issue that was causing vibration and noise. It smelled like it had been smoked in for all of its 14,000 miles. The steering wheel was sticky. The vehicle braked suddenly and unexpectedly while I was driving.8.0 Very good
Apr 2017
Pros:
The godawful car that I got from the Newark Hertz got a flat tire and the Pocono Township Hertz was nearby. They let us swap out the bad car for one that had four working tires.Cons:
It would have been nice if I didn't have to stop here in the first place.2 locations in Erie
One location in Erie