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One location in Dayton
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Reviews
2.0 Poor
Nov 2020
Pros:
The staff was terrible. As I was walking up to rent the vehicle they locked the door, looked at me, and left.Cons:
The customer service. I was treated much better at Alamo where I ended up having to rent from because I was not able to get my rental when I needed it from Thrifty.6.8 Okay
Sep 2020
Pros:
Thrifty staff member was very pleasant and helpful. Vehicle was very clean and ready to go.Cons:
If you rental agencies would offer something besides those cheap Chrysler products. I realize they practically give them to you (how else could they get rid of them), but they are very uncomfortable and noisy. Luckily I only need a van once in a great while. And thankfully you have better quality vehicles to rent when I need a sedan or coupe.10.0 Wonderful
Feb 2020
Pros:
Everything went very smooth. I really appreciated it9.2 Wonderful
Jan 2020
Cons:
When the strip would not work on my credit card, the agent said it was impossible to enter it manually! Luckily I had another car, but NOT the one that I wished to use! Gotta be a better way!2.0 Poor
Dec 2019
Cons:
The car smelt like weed and it was never cleaned out. The windows were filthy.10.0 Wonderful
Jul 2019
Pros:
Friendly staff, super easy pick up and drop off.2 locations in Dayton
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7.6 Good
Jul 2018
Cons:
Office closed when i got there. Had to wait10.0 Wonderful
Mar 2018
Pros:
Great service, Professional Staff ( Tim) was very helpful with my questions. Easy to work with .2.0 Poor
May 2017
Pros:
Nothing. They wouldn't rent me a car.Cons:
I had to rent from another agency at a much higher price.8.8 Very good
Dec 2016
Pros:
They should check tire pressure7.2 Good
Sep 2016
Pros:
Easy in, Easy out. Gave us an upgrade at no extra charge, because they didn't have anymore small cars.2 locations in Dayton
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10.0 Wonderful
Apr 2021
Pros:
Staff was super helpful, and really helped make the experience worthwhile.10.0 Wonderful
Apr 2017
Pros:
the car, assistance with the car and politeness of the clerkCons:
I'm disappointed that they're requiring credit cards now instead of allowing debit, I've used them multiple times in the past because of the convenience and quickness....I don't carry credit cards for a the fact of staying away from the debt and crooked banks of today.One location in Dayton
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Reviews
8.0 Very good
Dec 2020
Pros:
Pick-up area was easy to find, and overall the staff I interacted with were professional and friendly.Cons:
The signage about which drop-off area to use was apparently incorrect, which made things confusing and tiring after my trip.7.6 Good
Mar 2020
Cons:
It would have been helpful to have the drop off procedures for when an attendant wasn't present explained during the pickup.5.2 Fair
Jan 2018
Cons:
The employees on the phone...both times, at the desk, and at pick up and drop off. Very rude.2.0 Poor
Oct 2017
Cons:
I had to cancel my rental based on not having a major credit card. I went with Avis whom was more accommodating. I will not be renting with Dollar in the future.10.0 Wonderful
Sep 2017
Pros:
Customer service was outstanding both picking up the car and in returning. Will rent from dollar again.4.4 Mediocre
Aug 2017
Pros:
The car was nice, although it smelled pretty weird.Cons:
The car cost more than advertised, by about $100, so it was almost double of what I expected. The insurance I bought online with the car (3rd party) I was told was useless, and they were known to not honor the purchase if something were to happen, so that's $30 I won't get back. All in all it was a lot of wasted money.