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Passenger van |
Commercial |
4 locations in Surrey
Filters
Reviews
10.0 Wonderful
May 2024
2.0 Poor
Feb 2024
10.0 Wonderful
Feb 2021
Pros:
Everything was perfect! Very good car! Great condition! New and clean! I loved!Cons:
The could be better.. but not to bad for a good car!2.0 Poor
Dec 2019
Pros:
Absolutely nothing.Cons:
They could have charged me the agreement rate but tried charging me more... so I left and went somewhere else. Would never recommend this place to anyone unless they want to spend money for no reason.2.0 Poor
Apr 2019
Cons:
They had no rental for me called m at 930 am and told me2.0 Poor
Feb 2019
Pros:
Nothing horribleCons:
I placed the rental for a awd suv They called me after and tried to put me into a minivan which is fwd, the guy said he would call me back in 30 min with a different option, I never received a call back, I ended up calling Avis directly and renting from them.4 locations in Surrey
Filters
Reviews
8.0 Very good
Jun 2023
9.2 Wonderful
Aug 2020
Cons:
Better rates.. but other than that service was excellent5.6 Fair
May 2020
Cons:
Car was not cleaned garbage found in the car along with 1/2 empty water bottles in the car4.0 Mediocre
Nov 2019
Pros:
The staff was very friendly and fats.Cons:
The car...smelled of smoke, wipers need to be replaced, brakes were almost gone.6.4 Okay
May 2018
Pros:
Staff were fairly friendlyCons:
The car was not ready for me. I had let them know that I would be collecting it the following day and when I arrived they were still washing the vehicle. They gave me a bigger car and as I was in a hurry I had to return later to exchange for the smaller size which I wanted. Took a long time to do the paperwork when I picked up the car and 20 minutes to do paperwork when I returned it. They then asked if I had smoked in the car as there was a smell of smoke. It had had this smell when I collected the car.2.0 Poor
May 2017
Cons:
My car was scheduled for 6pm. I didn't realize that they close at 6 as well, by the time I got there for a pickup, they were closed. I delayed my trip until next morning. When I got to Hertz for pickup in the morning, they didn't put any effort into getting me a car instead told me very rudely that they are sold out.One location in Surrey
Filters
Reviews
8.8 Very good
Jun 2019
Cons:
Quick and easy pickup and dropoff location for me10.0 Wonderful
Jun 2017
Pros:
The SUV performed fantastic all the way to Kelowna, Perfect vehicle for our trip through the mountains2.0 Poor
Mar 2017
Pros:
The manager was rude, cancelled my bookingOne location in Surrey
Filters
Reviews
2.0 Poor
Oct 2017
Cons:
They decline to give the car . They said there is a glitch in the booking software ..I had to go to other rental and pay extra ..6.8 Okay
Apr 2017
Pros:
The vehicleCons:
Pickup chaos Pickup location is miles from anywhere and quite hard to get to (took over an hour from central Vancouver on public transport)2.0 Poor
Apr 2017
Pros:
Nothing is there which i likeCons:
I book car and i have conformation number when i got to pick uo they said no car available . I book my car two days before and why you give conformation number if you dont have any car available10.0 Wonderful
Jan 2016
Pros:
Great price on an SUV. They put us in a Jeep Sahara (?). Very clean and very comfortable.One location in Surrey
One location in Surrey
One location in Surrey
Filters
Reviews
6.8 Okay
Mar 2019
Pros:
Best price in the lower mainlandCons:
Car was filthy (half eaten smelly fast food in the trunk!) but I guess you get what you pay for?8.0 Very good
Jul 2017
Pros:
Despite all the negative reviews from other customers, I find my experience with thrifty car rental smooth, I had to wait a bit for my rental car, but the agent was courteous enough to extend three hours on my return time, so I'm very pleased with their service!2.0 Poor
Jun 2017
Pros:
Went there and was told there's no car available even though I had a confirmed reservation!!!!! Horrible worst experience everrrr. Missed a wedding because of your company. Complete fraud!!!!Cons:
EVERYTHING!!!!8.4 Very good
May 2017
Pros:
Very happy I need more choices and cheaper prices .Cons:
I like to be alerted when there is a better option price wise and locations6.4 Okay
Apr 2017
Pros:
Cheap prices, easy drop off. Had a small chip in windshield from highway driving- covered by full insurance thankfullyCons:
Pickup Thursday before long weekend took forever. Car seats were stained and gross.2.0 Poor
Apr 2017
Pros:
Nothing.Cons:
TL;DR DO NOT CHOOSE THIS RENTAL LOCATION. IT'S A SCAM This specific Thrifty location should be black listed. I called them by phone to let them know I was going to be 20 minutes late. They told me my car wasn't there, but it WOULD be at 3pm (3h late). Fine with me. I called back at 2:30 to verify my car was there. This is where the Thrifty representative was horrible! I was informed that there were no cars for me. I asked how can this be, I have a confirmed reservation. She said all the cars were rented in the morning. I inquired about brining in a car from another location but she insisted there were no cars available. We went back and forth. I was firm, but not once did I raise my voice, swear, or sound aggressive. I was just trying to find a way to get a car because I needed it to go visit my family for the Easter long weekend! Eventually she hung up on me!!!! I called back and she picked up the phone and hung up. I called several times and she either didn't answer, immediately put me on hold, and or just picked up and hung up. The end result was that I was left stranded in Vancouver, away from family for the entire Easter weekend. All other rental cars were booked and or too expensive for me.One location in Surrey
One location in Surrey
One location in Surrey
One location in Surrey
Along with a 15 passenger van, rental companies in Surrey offer 6 passenger vans and 7 passenger vans.
Pick-up location | Surrey |
---|---|
Car types | Van, Minivan |
Rental locations | 17 |
Airport locations | 0 |