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Passenger van |
Full-size |
SUV |
Standard |
Premium |
One location in Shenandoah
4 locations in Shenandoah
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Reviews
2.0 Poor
Dec 2023
8.4 Very good
Feb 2018
Pros:
Nothing wrong with their services or employees - everything there was amazing!Cons:
This company support the NRA (which I only realized after having finished my rental). I will never use them again because of this choice to continue supporting gun violence in the US.7.6 Good
Jan 2017
Pros:
The gentleman we picked the car up from way the nicest of all.Cons:
Knowing the 26 of dec would be holiday I specifically asked if Shenandoah office was going to be open, I was assured it was. Got a call a few days before that it would be closed and I would need to come to Harrisonburg. The reason I get from Shenandoah is because of convince. After a long battle they agreed to send someone to the Shenandoah office. I do believe they were unhappy because I went through kayak2 locations in Shenandoah
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Reviews
2.0 Poor
Apr 2018
Pros:
Never rent here ever. The car smelled. It was like a mom and pop store. I got a flat tire and barley drove it anywhere. I used $8 worth of gas. The tire was old which is why it went flat. A state trooper even looked at it and didn’t know why the tire went flat.10.0 Wonderful
Jan 2018
Pros:
Ease of booking; ease of processing; great ride!9.2 Wonderful
Jan 2018
Pros:
The overall experience was greatCons:
The car wasnt detail inside5.2 Fair
Nov 2017
Cons:
Got a car smaller than I reserved. A Yaris, which has very little trunk space. Made planning for a my family, including a two-year old, difficult.2.0 Poor
Oct 2017
Pros:
Nothingeverything5.2 Fair
Aug 2017
Cons:
Ordered mid size car and got to pickup and only had 1 car available which was a compact. Their sustem was down so it to over 1/2hr to pick up carOne location in Shenandoah
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Reviews
10.0 Wonderful
Feb 2021
Pros:
Staff was very friendly and caring. I talked with Leann before arrival and she got me the car that I really needed.Cons:
Price was not super expensive but could have been better.6.4 Okay
Jul 2020
Pros:
Staff was very friendly and professional letting me know about back seat being scratched up and minor damage that was already on the car prior too my trip.Cons:
I didnt get the SMALL VEHICLE THAT I WOULD HAVE LIKED INSTEAD I HAD TO USE A NISSAN ALTIMA THAT WAS "OK" ON GAS BUT NOT AT ALL WHAT I HAD RESERVED9.6 Wonderful
May 2018
Pros:
Hours available, including SundayCons:
Only staffed by one person.One location in Shenandoah
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Reviews
2.8 Poor
Jun 2020
Cons:
I spoke to budget numerous time before my pickup day. On my day of pick up i talked to them 3 times. I called the morning of pickup to make sure everything was good to go, asked what all I needed to bring and was told a credit/debit card, drivers license, and both had to match the name on the reservation. On the way to pickup the car budget called us twice, once asking what time we were coming and a second time saying the standard suv we were supposed to be getting had an unexpected oil change and so the only thing they could offer us was a minivan or a smaller suv. We settled for the minivan and drove almost 2 hours to pickup. Upon getting there he asked for a credit/debit card to swipe and then said they couldn't rent us a car because of our credit score. So of all the times I talked to this place nothing was mentioned about a credit check. So we got no vehicle andOne location in Shenandoah
Filters
Reviews
2.0 Poor
Jun 2020
Pros:
NothingCons:
Information given at time of booking was incorrect and was not able to rent car.10.0 Wonderful
Jun 2019
Pros:
Quick service at counter on both ends of the trip. Car was a short walk from terminal. Very clean. Nice man took care of us. Not one issue. Great experience.5.6 Fair
Jun 2019
Cons:
Reserved large SUV, got open bed smaller pickup. Open bed resulted in problems due to three days of rain and I was transporting supplies for wedding and four passengers10.0 Wonderful
May 2019
Pros:
Everything was smooth sailing.6.0 Okay
Jul 2018
Pros:
Easy pick up and drop offCons:
Car was dirty, maintenance light was on for oil change and filter when we picked it up. Tires were bare causing us to hydroplane during rain storms. Rear view mirror kept falling off.6.8 Okay
Jun 2018
Cons:
Dropping off in Charlottesville was not good. Their drop off area was completely full and cars were half-hazardly parked and a few people weren’t sure where to leave the cars. We all ended up just parking in the middle of a row.Pick-up location | Shenandoah |
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Car types | Van |
Rental locations | 1 |
Airport locations | 0 |