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Passenger van |
Commercial |
5 locations in Sandpoint
Filters
Reviews
10.0 Wonderful
Jul 2020
Pros:
Staff was great, and dropoff was super easy.Cons:
Not sure. It was a super easy transaction, pickup and dropoff.6.0 Okay
Jul 2020
Pros:
The staff was helpful in figuring out why I had a reservation but couldn't pick up a carCons:
The website wasn't clear enough about which place I was picking up the car. I never got my car since it was not at the airport but instead across town.8.0 Very good
Apr 2019
Pros:
Friendly staff, we were ready to go quickly.10.0 Wonderful
Jul 2017
Pros:
I like that I got an upgrade to an SUV which was necessary in the national parks. The staff was efficient and I was on my way immediately.10.0 Wonderful
Apr 2017
Pros:
The agents were very friendly and fast! I was able to pick up my car a little early and the entire pick up was less than 15 minutes! Our vehicle was in great condition and we had a fabulous trip. I would highly recommend this site.6.4 Okay
Feb 2017
Pros:
Staff couteousCons:
Car was rented out with tire pressure malfunction with staff knowledge. Had spend more time going back to rental location to trade vehicle.4 locations in Sandpoint
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Reviews
10.0 Wonderful
May 2021
Pros:
We were running late and the two young men in Couer d'Alene were friendly about it.Cons:
Can't think of anything!10.0 Wonderful
Jul 2020
Pros:
Office staff very friendly and helpful. Excellent car. Reasonable price.Cons:
Would be nice if I could drop off at KCOE airport with a reasonable relocation fee. I normally rent Hertz, which is located at Resort Aviation - but had to use Thrifty because no Hertz cars available at airport. This entailed paying for cab rides to and from the airport to pickup and drop-off our car - kind of expensive - but less expensive than the relocation fee Thrifty quoted. Just would be move convenient, since I fly into KCOE often - besides the extra cost, I have to load, unload, reload our luggage.9.2 Wonderful
Jul 2019
Pros:
Staff was friendly and pick-up/drop-off was easy.Cons:
I don't think a Subaru Outback is comparable to an Intermediate SUV that I ordered, but they didn't have anything larger. They charge almost $13 per day for an extra driver.10.0 Wonderful
Oct 2018
Pros:
Nice car, clean, handled well. Personnel were super nice. Would rent from them again.4.8 Mediocre
Apr 2017
Pros:
The pickup/dropoff process was quick and the car was ready when we arrived. The car itself was nice & clean.Cons:
The car we got wasn't the class we requested. The person at the pickup counter was a way over the top in his attempt to get me to buy their insurance. Trying to tell someone who has worked in insurance for 20+ years about how insurance works was laughable and insulting. I know they are under pressure to up-sell that garbage, but it was too much. He went on and on about how I'd be out so much money for "every single second we didn't have the car while it was in the shop." Insulting and frustrating, just stop it with the upselling on the insurance, or focus on 20 year olds who don't know any better. The final price I paid was nowhere near what I was quoted online and at the counter, so I will have to spend time figuring out where they got the extra $100. The drop-off staff member looked over every inch of the car in an apparent attempt to find any kind of ding or dent to blame on me. Again, insulting and infuriating.7.2 Good
Apr 2017
Pros:
CARCons:
Treatment by staff. Very hard sale on insuranceOne location in Sandpoint
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Reviews
2.0 Poor
Sep 2017
Pros:
Service was okay! I have never had to pay so much for a rental and I've rented for years!Cons:
The cost for the rental cars!2.0 Poor
Jan 2017
Cons:
It was recommended to me that I upgrade my rental to a mid size car as Spokane was experiencing bad weather. While it was a good idea to upgrade the car I was given was not only known to be terrible in the snow (according to one of their own employees out in the lot) but the tires on the car were trash. I am from a state that receives regular snow fall and I am used to driving a regular front wheel drive vehicle in bad weather. The issue here was the tread on the tire was minimal. After a week of slip sliding around on flat roads and being the only car to do so I called Dollar with my frustrations and was told that the car and tires were fine and it had been inspected. Sidenote the car needed an oil change and had less then 8 percent oil life left on it at pick up. I returned the car and went with Enterprise. Still got a regular front wheel drive car and still drove on the same roads of snowy Spokane but no sliding because the tires actually had decent tread. Never again will I rent from Dollar.10.0 Wonderful
Oct 2016
Pros:
The customer service took care of us very well. We got a great deal.Cons:
I had to learn how the new car worked. It's have a push Button start. I wish there was someone to show me how to work the car.7.6 Good
Sep 2016
Pros:
I was able to find a great deal thru Kayak despite there being very low rental car availability. The car company honored the deal, and it was a good trip.Cons:
Not really a negative, just inconvenient: had to get a ride to the middle of town to pick up and return the car.10.0 Wonderful
Aug 2016
Pros:
Good car, helpful Dollar representativeCons:
It wasn't clear upon my reservation through Kayak that the rental location was offsite from the airport. I had to spend $45 in Uber fees to be transported between locations for pickup and drop off.3.6 Poor
Jul 2016
Pros:
Nothing in this experience was positive.Cons:
Car was not properly maintained. When I got in it, the tire pressure warning was in with no customer service person to assist. Took vehicle to local tire shop, one tier at 30psi, one at 40, one at 50, and one at 60. Pick up person not properly trained in job, drop off person was snotty. Took over 75 min to pick up vehicle.Pick-up location | Sandpoint |
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Car types | Van, Minivan |
Rental locations | 1 |
Airport locations | 0 |