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Passenger van |
Commercial |
6 locations in Saint Charles
Filters
Reviews
10.0 Wonderful
Jun 2020
Pros:
Truck was cleanCons:
Nothing10.0 Wonderful
May 2019
Pros:
The staff were very helpful and great customer service.8.8 Very good
Oct 2018
Pros:
Attendants were polite and picked us up and delivered us back to the residence.Cons:
Didn’t like that they couldn’t help me with the toll payment problem. (I didn’t have all the change for a unmanned coins only toll booth on the Illinois tollway. I’m from California. Upon returning the car, I informed the enterprise staff who referred me to the 800# Enterprise problem solver which they said could walk me through paying the toll online, but that person couldn’t help. Also I returned the car with more gas than it had when I received it. (1/4 tank over), I thought they would reimburse me for the difference but just gave me a business card saying I could get the gas credited on the next rental but I rarely rent cars. I dont think the business card would be honored in the future anyway.7.6 Good
Jul 2017
Cons:
They had no porter on staff that would detail each car between use. Si the office staff had to clean this is not their forte so to speakOne location in Saint Charles
One location in Saint Charles
Filters
Reviews
4.0 Mediocre
Jan 2024
4.0 Mediocre
Oct 2023
One location in Saint Charles
Filters
Reviews
2.4 Poor
Feb 2019
Pros:
The employee at the drop off end in Port St. Lucie was pleasant and seemed to know, and enjoy, his job.Cons:
Car interior, windows and trunk were not clean. Staff in St. Charles office were not helpful. Mischarged for rental despite Kayak confirmation, and spent an hour over 2 calls trying to get it fixed. Got to FL to turn in car and found out the car they gave me the wrong car in St Charles IL!2.0 Poor
Jan 2019
Pros:
N/ACons:
The initial car was left unclean and appeared to have animal hair left in the vehicle. One of our family members is extremely allergic to pets. When we asked the employee they understood why we were concerned but it took an additional 90 minutes to produce another vehicle & charges additional $110!6.4 Okay
Apr 2017
Pros:
The employees tried hard but they were understaffed for spring break.Cons:
They did not have sufficient time to clean the car properly8.0 Very good
Mar 2017
Pros:
PriceCons:
Car pulled rightAlong with a 10 passenger van, rental companies in Saint Charles offer 7 passenger vans, 8 passenger vans and 12 passenger vans.
Pick-up location | Saint Charles |
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Car types | Van, Minivan |
Rental locations | 6 |
Airport locations | 0 |