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Passenger van |
Commercial |
7 locations in Sachse
Filters
Reviews
4.8 Mediocre
Sep 2019
Pros:
Staff was incredibly friendly.Cons:
Car smelled like smoke. Also was told to return with half tank but car had closer to a quarter tank.3.2 Poor
Jan 2019
Cons:
car smells like throw up7.2 Good
Oct 2018
Cons:
Drop off took forever. No one was in the office for over 10 minutes9.2 Wonderful
Apr 2017
Pros:
Service at the Plano, TX location was great, the manager was patient and helpful while I figured out what I wanted to do about coverage. The car was clean and very comfortable throughout the trip. I would definitely use enterprise again.2.0 Poor
Dec 2016
Cons:
I arrived 2 minutes past closing time. I could see the workers inside the office and knocked on the door. I can see them looking up at me but they would not help me. Would not open the door or answer their phone. They must have known that they had a car reserved. I called customer service and all they could do was refer me to a branch too far for me to go to. It seems these people have no concept of "Customer Service" or just making a little extra effort to provide quality .And now I have lost the fee for insurance even though it was not used5.6 Fair
Nov 2016
Cons:
Charged me more than what Kayak saidOne location in Sachse
One location in Sachse
Filters
Reviews
6.4 Okay
Sep 2018
Pros:
Got what we asked for - a van, preferably the Chrysler Town and Country or Dodge Caravan (it was the Dodge). Vehicle was in okay shape and service was acceptable.Cons:
The rate changed from what was quoted ($444 for 6 days) to what we were charged ($648), both before tax. I have taken up this issue with Avis customer service. VERY disappointed in that.2.0 Poor
Jul 2018
Cons:
We reserved a 7 passenger mini van as we had 7 passengers plus luggage for a family trip. When we arrived we were told no minivans were available (ummm isn’t that the point of a reservation???). We were given an arcadia with a “third row” we had to find out when we went to load up it had 6 seat belts. Called 8 different times and finally was told they would trade us out for a 7 passenger Ford Flex. When we came back to exchange, we were told the flex was gone, but we could have a 7 passenger Chevy, which had enough seat belts and room for luggage... That would have been fine, but he went to ring it up and it had a recall, so wouldn’t let us have it. They also had 3 minivans on site they “couldn’t rent”. We ended up having to squish a 3rd person illegally in the backseat without a seatbelt and terrible ride experience. If you can not honor your rental, don’t take reservations. Completely unacceptable.One location in Sachse
Filters
Reviews
10.0 Wonderful
Jan 2024
10.0 Wonderful
Nov 2023
10.0 Wonderful
Oct 2022
10.0 Wonderful
Apr 2018
Pros:
Drop off was very quick and easy6.4 Okay
Jan 2018
Cons:
The representative was not so helping.7.2 Good
Jul 2017
Pros:
I liked the car and the price that I paid for the rental.Cons:
When I pick up the car they told me that I could request a drop off service to take me back to my work, they even told me about the 5 miles radio policy , then the day I drop off the car I asked for it and they didn't want to take me back to my work place even after I reminded them about our previous conversation, I had to call an uber. My work it's a 4.5 miles, what I didn't like is that they just said they were busy a d dismiss me with out even try to help me.Along with a 15 passenger van, rental companies in Sachse offer 7 passenger vans.
Pick-up location | Sachse |
---|---|
Car types | Van, Minivan |
Rental locations | 1 |
Airport locations | 0 |