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Passenger van |
Commercial |
6 locations in Rockwall
Filters
Reviews
4.8 Mediocre
Sep 2019
Pros:
Staff was incredibly friendly.Cons:
Car smelled like smoke. Also was told to return with half tank but car had closer to a quarter tank.7.2 Good
Oct 2018
Cons:
Drop off took forever. No one was in the office for over 10 minutes10.0 Wonderful
Sep 2017
Pros:
Everyone was polite and extremely friendly.Cons:
Everything was awesome!!!10.0 Wonderful
Mar 2017
Pros:
Consideration of us with our specific needsCons:
?2.0 Poor
Dec 2016
Cons:
I arrived 2 minutes past closing time. I could see the workers inside the office and knocked on the door. I can see them looking up at me but they would not help me. Would not open the door or answer their phone. They must have known that they had a car reserved. I called customer service and all they could do was refer me to a branch too far for me to go to. It seems these people have no concept of "Customer Service" or just making a little extra effort to provide quality .And now I have lost the fee for insurance even though it was not usedOne location in Rockwall
Filters
Reviews
2.0 Poor
Nov 2023
6.0 Okay
May 2021
Pros:
The gentleman who helped me when I had to go to the Frisco location in order to get an SUV.Cons:
The gentleman at the Rockwall location when I dropped off the car was unhelpful and accused me of causing damage to the vehicle that was there when I picked up the vehicle just because I could not locate my pink slip.10.0 Wonderful
Apr 2021
Cons:
I'm still using the car but it was great nothing wrong people were great!!! Thank you was great!One location in Rockwall
One location in Rockwall
Filters
Reviews
2.0 Poor
May 2021
Pros:
There was nothing to like. No vehicle available....Had to make other last minute plans.Cons:
Could have held people to their rental period agreement and pick up the vehicles that were nit returned when they were due.2.0 Poor
Apr 2021
Cons:
Make sure you return clean! We had furry blankets on our trip which left a little fuzzy, and the jerk tried to tell me it was going to cost 400.00 to clean. And check engine light came on upon returning home. I will never rent fro Rockwall Hertz again and tell my Government coworkers the same.2.0 Poor
Dec 2020
Pros:
The priceCons:
For them to actually be open when I need to pick up my rental.8.0 Very good
Jul 2017
Cons:
The jeep compass sucks8.8 Very good
May 2017
Pros:
Great vehicle.Cons:
Would have been nice to have a DVD player in this van for the kids (long trip).One location in Rockwall
Along with a 10 passenger van, rental companies in Rockwall offer 7 passenger vans and 12 passenger vans.
Pick-up location | Rockwall |
---|---|
Car types | Van, Minivan |
Rental locations | 6 |
Airport locations | 0 |