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6 locations in Quantico
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Reviews
10.0 Wonderful
Feb 2024
2.0 Poor
Mar 2021
Cons:
I had plans to take a group of ten people to celebrate a birthday. When I went to get my vehicle they said they’d called the day before to confirm and left a message. Because I didn’t answer the phone they gave my vehicle to someone else. They should just take a deposit from people. Then they would still get their money. I checked my messages and missed calls and had not received either. Very poor business practice.10.0 Wonderful
Oct 2020
Pros:
Staff was very friendly how fool and professional10.0 Wonderful
Oct 2020
Pros:
Your staff is very friendly helpful and very professional10.0 Wonderful
Oct 2020
Pros:
Staff which read me helpful and very professional10.0 Wonderful
Oct 2020
Pros:
The staff was friendly helpful and very professional2 locations in Quantico
Filters
Reviews
4.0 Mediocre
May 2021
Pros:
Counter opened a little earlier than 9AM.Cons:
Vehicle was filthy and definitely not sanitized! Would not go over 70MPH, making passing on I-95 nearly impossible and definitely dangerous.10.0 Wonderful
Feb 2021
Pros:
The whole process was easy and straight forwardCons:
Nothing comes to mind, great experience on the VA side and the FL side6.4 Okay
Apr 2020
Pros:
Drop off was difficult- no one mentioned the office was moving locations! Late to work due to drop off time duration.Cons:
Tell your customers when your office moves!2.0 Poor
Nov 2018
Pros:
Woodbridge drop location poor customer service as well Hertz need to give customer service traning at least rental counter persons. No receipt as usual printer not working...... No courtesy ride to home......... I am Enterprise regulator customer first time at Hertz and bad experienceCons:
Nothing ....if you have bad experience at front counter you do not like anything2.0 Poor
Aug 2018
Pros:
They wait til you are there to say they run a credit check on debit cards.Cons:
False advertisement3.6 Poor
Jun 2018
Pros:
Efficient dropnoff.Cons:
When I explained the problems, I was asked if I told Hertz at Bradley airport that the car was dirty (trunk area where luggage would go covered in some sticky stuff) to which I replied that I learned it was dirty after starting my trip. I did not check trunk area at pickup. Hertz could have offererd some discount to make up for the inconvenience.One location in Quantico
Filters
Reviews
9.6 Wonderful
Apr 2017
Pros:
Avis did a wonderful job! A smooth and efficient transaction. I would definitely use this location again.Cons:
The floor could have used a little vacuuming before opening for the day. But absolutely not a deal breaker.10.0 Wonderful
Mar 2017
Pros:
Always rent from this location. It's fast and easy and they get you out on the road in minutes. Will keep coming back.One location in Quantico
Filters
Reviews
9.6 Wonderful
Aug 2019
Cons:
Interior of vehicle could have been cleaner.6.0 Okay
Mar 2018
Pros:
NothingCons:
No cars, forced upgrade10.0 Wonderful
Feb 2017
Pros:
Second time picking and returning at this location. The service Hakim and Harris provide is excellent. Will definitely rent from this location again!Cons:
Nothing. Service is great and fast.10.0 Wonderful
Jan 2017
Pros:
I had a 1:00pm reservation at the Brafferton location so I called ahead to confirm. When I got there, Harris took care of my car rental. He's very friendly and knowledgeable as well as friendly. I highly recommend. He made the process very easy to deal with and I was out of there with a great and clean car in about 15 minutes. Thanks Harris! I will be definitely coming back to this location.Cons:
I'd like to say nothing because from making the reservation online to picking up the car in Stafford to returning the car at the BWI airport, everything worked out great! But it's too bad that after living for 4 years in the North Stafford area, I only just found out there was a location near me days ago.Pick-up location | Quantico |
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Car types | Van, Minivan |
Rental locations | 1 |
Airport locations | 0 |