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Passenger van |
Compact |
SUV |
Intermediate |
Standard |
Full-size |
One location in Pleasanton
Filters
Reviews
2.0 Poor
Nov 2022
2.0 Poor
Nov 2022
8.0 Very good
May 2021
Cons:
I modified my rental and was told my total would be 240 they didn’t say anything about being charged per mile. When I returned the car I was charged 442 dollars for mileage charges2.0 Poor
May 2021
Cons:
Get more cars2.0 Poor
Apr 2021
Pros:
Nothing. The rental wasn’t honored as reserved, twice!!!Cons:
Not scheduled me with Hertz2.0 Poor
Mar 2021
Cons:
Reserved a mid-size suv. At pickup the only thing they had was a cargo van! Seriously it was that or walk. Got to drive that from San Antonio to Galveston. They made no effort on their own to fix the problem. After numerous phone calls i initiated I was finally able to exchange it 3 days later for a Ford Fiesta (only car available) 25 miles away. Horrible customer service and overall experience! Never again Hertz!!4 locations in Pleasanton
Filters
Reviews
10.0 Wonderful
Sep 2019
Pros:
Awesome service from Ms Chelsea T and the crew.8.0 Very good
Nov 2016
Pros:
Car was great Update was reasonable.Cons:
Charged us twice as much when we reserved. Took csre of it on teturn but took a while.2 locations in Pleasanton
Filters
Reviews
8.0 Very good
May 2024
10.0 Wonderful
Mar 2021
Pros:
Pleased with the overall experience.Cons:
Whoever assisted me could have done better at checking/inspecting the car with me for any physical damage to the car. He didn’t inspect the vehicle with me. He was unable to offer the cheaper online third-party collision car insurance. Instead, he offered me his onsite car insurance 3x more expensive compared to the online.8.0 Very good
Jan 2020
Cons:
The layout of renting a car and the insurance price.10.0 Wonderful
Aug 2017
Pros:
Excellent management servicehey Siri I'm guessing the manager or the president there of the Avis that I dealt with was very Bari him understand about he worked with me on needing the car in extra day I am very pleased with his services in his communication2.0 Poor
Jun 2017
Pros:
N/ACons:
We were given a pick up time of 12 noon, we showed up about ten minutes early and when we tried to walk in the lady was very rude and locked the door on us saying they were closed. This particular location apparently closed at noon but she couldn't even take us in since we were there before noon and had a reservation. Then she tried hiding behind the counter like we didn't see her. It was an overall horrible experience.5.2 Fair
Oct 2016
Cons:
Rental was double what was quoted2 locations in Pleasanton
Pick-up location | Pleasanton |
---|---|
Car types | Van |
Rental locations | 1 |
Airport locations | 0 |