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Passenger van |
Commercial |
5 locations in Phenix City
Filters
Reviews
10.0 Wonderful
Apr 2017
Pros:
The service was outstanding4.4 Mediocre
Nov 2016
Pros:
Great gas mileage on the car. Ended up with a Hyundai sonata Drop off was quickCons:
Car was dirty. Wait for pick up was about 2 hrs6.4 Okay
Nov 2016
Pros:
Car was great. Location easy to find.Cons:
I had scheduled to pick up the car at 8:00 a.m. When I arrived, they said it would be ready in 15 minutes. I did not leave until 8:35. This was a tad annoying.8.8 Very good
Oct 2016
Pros:
Pick up went incredibly smooth and fastCons:
The rental lot is not nearly as clearly labeled as other locations.5.2 Fair
Feb 2016
Cons:
Customer Service at the airport was lacking, no one to check in the car or issue a reciept.One location in Phenix City
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Reviews
2.0 Poor
Mar 2021
Cons:
Everything could've been better. They made me wait hours on a reservation rental! They rented my sports utility and gave me a mini car for the same price. They charged my credit card more than once , taking over$300 for a1 Day rental! Now I'm fighting fort my money back. Worse experience Ever!!! Run Run Run, I left Enterprise but may return seeing that They aren't so bad now after comparing.2.0 Poor
Jan 2021
Pros:
The staff was TRASH! Careless attitudes and busy in personal phones. I had to return my rental because the oil light came on. No one apologized for holding me up, I was an hour late for an important appointment and they didn’t care, I will never rent from Avis again. Their staff needs more customer service training. A simple “I’m sorry for your inconvenience” would’ve went a long way!8.8 Very good
Nov 2017
Pros:
Upgrade that was received because the size car we reserved was not available.One location in Phenix City
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Reviews
2.0 Poor
Sep 2022
10.0 Wonderful
Aug 2020
Pros:
The staff was very friendly and helpful. The rental process and return was super easy. Thanks Budget Columbus Ga Airport!3.6 Poor
Jun 2020
Pros:
Staff unfriendly, didn't have a clean decent car. Never offered any apologies2.0 Poor
May 2020
Pros:
There was nothing about the experience with budget that was even expectable.Cons:
The right car available. Not getting a vehicle that smelt like marijuana and maintenance light not being on.4.0 Mediocre
Jan 2020
Pros:
Seemingly friendly staffCons:
The vehicle was awe full with no Nacional capabilities and very little utility in general. What vehicle doesn’t have the ability to at least connect a personal phone for navigation.9.2 Wonderful
Jun 2017
Pros:
extended and dropped off in killeen.Cons:
didnt get my recipt right awayOne location in Phenix City
Filters
Reviews
2.0 Poor
May 2021
Pros:
Sadly, this was a business ending experience for us!Cons:
We needed an SUV-sized vehicle for our trip to a high school graduation (we were transporting a large item to a family member). My wife made the reservation in MARCH for an SUV to be used at the tail of May. The day before our rental, my wife went to the rental company to ensure we were going to get the size vehicle we reserved. NONE WERE AVAILABLE! We had to scramble and borrow a neighbor’s SUV. We will not go with the company in the future!6.8 Okay
Jul 2020
Pros:
Part of the staff were helpful, the part were terribleCons:
When we got there, they didn’t have a premium SUV, the biggest was a 5 passenger, since there were 6 of us that wAsnt going to work. They didn’t offer a solution, told us we would have to take two cars. Finally a van magically appeared. Lots of my time was wasted!!! I will never ever use kayak againOne location in Phenix City
One location in Phenix City
One location in Phenix City
Pick-up location | Phenix City |
---|---|
Car types | Van, Minivan |
Rental locations | 1 |
Airport locations | 1 |