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Standard SUV | $59/day |
Luxury SUV | $92/day |
3 locations in Orangevale
Filters
Reviews
8.0 Very good
Nov 2019
Pros:
The staff was able to quickly change-out my car when the first car had a strong smoke smell.10.0 Wonderful
Jul 2017
Pros:
Great service and very friendly.6.4 Okay
Apr 2016
Cons:
They didn't show me how to operate the vehicle [a VW Bug]. I couldn't figure out how to start it. When I tried loading my belongings to leave for airport I couldn't open the trunk, couldn't move the seats forward [to place bags in rear]. In the end I had to drive with my luggage on top of me in the two front seats. Crazee.3 locations in Orangevale
Filters
Reviews
6.0 Okay
Oct 2023
2.0 Poor
Jun 2019
Pros:
Staff was very rude and not helpful at all starting with the people at the counter to the people out to the people over the phone.. lines where extremely longCons:
Help over the phone10.0 Wonderful
Oct 2018
Pros:
Great little office in a convenient locale.10.0 Wonderful
Apr 2018
Pros:
Speed of checking the car and delivery of my final documentCons:
Nothing to mention.9.2 Wonderful
Apr 2018
Pros:
I liked the car, decent, clean, good mileage, comfortableCons:
I will say the budget office is a little hard to find. I would like to see some more signage. Its in with a bunch of used car dealers so it was a little confusing.10.0 Wonderful
Jun 2017
Pros:
Easy3 locations in Orangevale
Filters
Reviews
9.6 Wonderful
Apr 2019
Pros:
Fast pick up and upgrade for the same price, the staff it’s always friendly.Cons:
Car was a little bit dirty from the outside9.6 Wonderful
Jan 2019
Pros:
The car was brand new, it was clean and the person at the counter is very friendly, the process was kind of fast and explained everything about the insurance.Cons:
They should open on Sundays9.2 Wonderful
Jan 2019
Pros:
By the time I arrived they offered an upgrade because of the high season they didn’t have the unit I asked for, and I didn’t take it because was going to increase my budget for the insurance, so they wanted to compensate searching for a unit in other location, but I was lucky that a client arrived with the unit I reservedCons:
Because of the hurry, the car was only vacuum, but the car wasn’t dirty outside10.0 Wonderful
May 2017
Pros:
Friendly, courteous, efficientCons:
Reserved a compact; they substituted a van. I didn't mind, but my wife refused to drive it (too big) leaving me with all of the driving.2.0 Poor
Apr 2017
Cons:
I did not like the fact that Kayak had a rental ready at another location 15 miles from the Sacramento airport. I had no vehicle10.0 Wonderful
Mar 2017
Pros:
They gave me an upgrade to a SUV at no added cost and it was the perfect vehicle for our trip.One location in Orangevale
Filters
Reviews
2.0 Poor
Sep 2020
Cons:
The SUV I reserved was not there. Waited three and a half hours for resolution. Nothing. Couldn’t get one alternate vehicle because it needed an oil change. Couldn’t get a van because it needed registration renewal but it had permanent tags. Manager called corporate and person who could sign off didn’t return four phone messages in those three and a half hours. Left very upset with no vehicle.2.4 Poor
May 2019
Pros:
Staff was over taxed and under prepared. Misrepresented their abilities and timeliness.Cons:
Their staffing so so substantially inadequate that I watched a woman wait 90 minutes to cancel her reservation. Literally could not have been worse.7.2 Good
Apr 2019
Pros:
Staff were very friendly but extremely slow. Took a very long time to get the car ready.2.0 Poor
Dec 2018
Cons:
Took an hour and 20 minutes to receive a car after we called right when they opened and confirmed we’d be coming and needed a car to drive 2 hours to make a flight. Horrible service.10.0 Wonderful
Jun 2017
Pros:
Great deal, new car, excellent mileage.6.0 Okay
Jun 2017
Pros:
The car itself was fine, it was a good price and had no issues.Cons:
The staff were all pretty young and didn't seem to know what they were doing. They were overbooked and didn't have a car for me at the time of my scheduled pickup. I ended up with a smaller car than what I had reserved and was not discounted the price; but after an hour of waiting there with two small children I needed to get going so I didn't have much choice but to take it. Dropping off the car was no better. I waited 20 minutes just to drop it off. The office was again full of people waiting for cars because they were overbooked. New management is definitely needed here. I will not rent a car from this location again. By far the worst experience I have ever had with a rental place.Along with a 6 passenger van, rental companies in Orangevale offer 7 passenger vans.
Pick-up location | Orangevale |
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Car types | Van |
Rental locations | 1 |
Airport locations | 0 |