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Passenger van | $111/day |
4 locations in Montclair
Filters
Reviews
2.0 Poor
Oct 2023
2.0 Poor
May 2021
Pros:
I did appreciate the ease of this rental. To be be honest I didn’t get a chance to really evaluate this .Cons:
There was confusion , possibly my lack of understanding on how these work. My confirmation said date of pickup and 12 pm. Then it said fate of drop off 12pm I incorrectly assumed this was a predesignated time to pick up. I was wrong in that this time was time of closure. Very frustrating. Did say this anywhere time of closure. Maybe this needs to be clearer for those of us who don’t use these sites on a regular basis.2.0 Poor
May 2021
Cons:
They could’ve actually had a car that I reserved instead of calling me an hour before pickup saying they don’t have ANY cars available all day.6.0 Okay
May 2021
Pros:
The staff appears to be shorthanded and overwhelmed, Their service feels rushed.10.0 Wonderful
Dec 2020
Cons:
Everything was amazing. I just wish the E. Holt location makes it aware that when you transfer a reservation to the airport location that the price will increase because of airport taxes and fees.4.4 Mediocre
Aug 2020
Pros:
drop was good, shuttle service to airport was good butCons:
pick up from airport was poor, long wait to check-in on a Saturday as more staffing was needed.One location in Montclair
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Reviews
2.0 Poor
Apr 2021
Pros:
I called HERTZ the morning of my rental asking if they had a pick up service and I was told yes. I asked if I could schedule my pick up by 3:30 since my rental pick was at 4:00pm and was told there was no need to schedule my pick up to call back when I was ready. At 3:15pm I called and when I was asked my address I was told that I was out of the 5 miles radius by now it was 3:30pm. Then I was told that I could call Lift or Uber that they would pay for my trip. I requested a pick up from Uber which my trip cost me $52.79. Once I was helped I asked for my credit for the Uber ride and was told that they can only give me $15.00 however, they couldn't even give me the $15.00 credit since I booked utilizing a 3rd party. So bottom line they didn't give me the credit of $15.00 nor paid for the Uber ride. I also had to wait for them to go get the car washed.Cons:
BETTER COMMUNICATION AND BETTER CUSTOMER SERVICE9.6 Wonderful
Sep 2020
Pros:
Even though the Google said that they close at 6:00, we arrived a little after 4:00 not knowing they close at 4:00. After frantically trying to decide what to do, they opened their office up for us. Thank you!Cons:
The interior of the car was a bit dirty, but other than that, it was a great experience!2.0 Poor
Apr 2019
Pros:
The wait was long. I did not get the car that I already reserved and paid for. Had to call their 800 number myself to request a refund because the Hertz at this location would not do it.Cons:
What is the point of having a car reserved and paid for if Hertz just gave it to someone else because I was not there to pick it up on time? What worse. The lady came back to tell me there is another car, but I would need to pay more.2.0 Poor
Jan 2019
Pros:
NOTHINGCons:
EVERYTHING,THE SERVICE THE PEOPLE WORKING THERE....THE PERSON THAT ANSWERED THE PHONE WENT I COMPLAINED (COSTUME SERVICE).THEY ALL WERE LAUGHING AT ME........EVERYTHING6.8 Okay
Jan 2018
Cons:
Seems to be very disorganized. It took about 2 hours to pick up the car.2.0 Poor
Dec 2017
Cons:
Customer attitude, receptionist attitude, the company policy2 locations in Montclair
Filters
Reviews
10.0 Wonderful
Sep 2023
6.0 Okay
Sep 2023
10.0 Wonderful
Jun 2021
5.9 Fair
Jun 2021
10.0 Wonderful
May 2021
Cons:
Pick-up location was NOT at airport. It would be helpful to note that clearly in the reservation information2.0 Poor
May 2021
Cons:
The place was closed when we got there, no way to pick up a car.2 locations in Montclair
Filters
Reviews
2.0 Poor
Sep 2022
4.0 Mediocre
Apr 2021
Cons:
The staff needs to be more understanding and hospitable to guest.6.0 Okay
Sep 2019
Pros:
Adriene C. at the drop off was very helpful. But by then- it was too late to recover the previous eventsCons:
1- waiting in a long line for over an hour to pick up a car is insane. The one guy said everyone called off and the could not replace their shifts- really? 2- when you call, you do not get a local person. I had questions about dropping off on a holiday and was told the location was OPEN.6.8 Okay
Feb 2019
Pros:
Budget was great. The issue was I used your site to book and although I put in Ontario Airport, that’s not where my car was!! I ended up having to rent another car through them or take a cab from the airport to the location y’all booked my car at. Never again!!! Next time I’ll just book direct.Cons:
Budget was great. The issue was I used your site to book and although I put in Ontario Airport, that’s not where my car was!! I ended up having to rent another car through them or take a cab from the airport to the location y’all booked my car at. Never again!!! Next time I’ll just book direct.4.0 Mediocre
Jan 2019
Pros:
The ease of pick-up and car return was fine. The young man at the counter when I returned the car was great.Cons:
The older gentleman the director of Budget, Ontario CA needs customer care classes. He was not friendly, short bordering on rude, he charged me for rental insurance and I am sure he saw that I had taken it from the KAYAK vendor. So I paid both places? They need to refund my money for that charge. The outside part of this Budget does not have a place for renters parking and it is confessing entering the location.2.0 Poor
Jan 2018
Cons:
Waited in line for 30 min to find out the car was booked at the wrong location. They had cars at the location I was at but wouldn’t honor the reservation I had since it was through Hotwire.One location in Montclair
Filters
Reviews
7.6 Good
Jul 2020
Pros:
The rental price was very reasonable.Cons:
Through KAYAK I was quoted "Unlimited Miles," however when I arrived to pick up the van, I was told that there was a 375 mi/day limit and that I would be charged $.45 for every additional mile. Apparently, there is a discrepancy between what KAYAK quotes and what AVR quotes - and the customer is responsible for uncovering that discrepancy. The address that I was given by KAYAK to pick-up the vehicle was incorrect... closed due to COVID-19. Luckily, there was someone at that closed location who was able to direct me to the proper address (which was only 2 miles away). The van was clean... sort of. There was a noticeable amount of sand in the carpets from the previous users who, most likely, went to the beach. In light of COVID-19, I was told that all the surfaces were sprayed with Lysol.2.8 Poor
Jun 2020
Cons:
The first van I picked up failed to start after I brought home and packed the van with my luggage. It took me about 30 minutes to reach someone to report the issue. I had to drive back to the location and exchanged out for another van. The overall experience was a bit frustrating.2.0 Poor
Jun 2020
Pros:
Horrible experience will never use AVR.Cons:
For starters, I made a reservation and the office was never open. I waited 2 hours and called the number and no one ever answered or anything. Not even an apology or anything. I had to go to another agency and had to pay more because it was a same day reservation. So upset. Never using Kayak again either.2.0 Poor
Jun 2020
Pros:
When we went to pick up our van, no one was on property. My husband called the number provided. When a lady answered she stated they had no vans available and all reservations had been cancelled. She stated everyone was contacted the day before. I can assure you NOONE from any company contacted us to cancel our reservation. This was for our daughters ‘drive thru’ graduation so we could take our family to see her graduate. This company ruined that experience for her and our family. We spent the entire morning scrambling to find another van, ending up spending 400x the money. Our attorney is contacting this company. What a horrible experience. I would NEVER recommend such an unscrupulous business!Cons:
The business should have honored their reservations. The corporate office should answer their phones and emails. I’ve yet to receive a response from their corporate office as to an explanation. Do Not Trust this rental company. We were not the only customer standing there.2.0 Poor
Jun 2020
Pros:
Absolutely nothing.Cons:
This place was shuttered and in the ghetto and did not answer our many calls previous to and during our pick-up time. It is literally a shell of a rental company and a scam. We were left high and dry on a van rental for a family vacation and had to scramble to figure something else out for ourselves after we spent much time driving out to them and trying to get them to respond. Disappointed and angry!10.0 Wonderful
Jun 2020
Pros:
Super easy super friendly great galCons:
The cost Of the car insurance was very high regret getting it otherwise I was very happy and will use your company again in the futureMost popular agency | Enterprise Rent-A-Car |
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Average price | $126/day |
Good deal | $122/day |
On average, a 15 passenger van in Montclair costs $126 per day. The cheapest price for a a 15 passenger van rental in Montclair found in the last 2 weeks is $111.
Car rental companies in Montclair that rent 15 passenger vans include Enterprise Rent-A-Car.
On average a 15 passenger van rental in Montclair costs $884 per week ($126 per day).
On average a 15 passenger van rental in Montclair costs $3,789 per month ($884 per week).
Along with a 15 passenger van, rental companies in Montclair offer 7 passenger vans.
Pick-up location | Montclair |
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Car types | Van, Minivan |
Rental locations | 2 |
Airport locations | 0 |
Popular agencies | Enterprise Rent-A-Car |