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Passenger van |
Standard |
Full-size |
Luxury |
Premium |
One location in Laplace
2 locations in Laplace
One location in Laplace
Filters
Reviews
2.0 Poor
May 2024
2.0 Poor
May 2024
6.0 Okay
Apr 2021
Cons:
Very slow service at pick up6.0 Okay
Apr 2021
Pros:
Drop off was easyCons:
Took 1.5 hrs to get a car, the customer service at the desk was moving at a snails pace and we were in the middle of the line. Could not imagine how long it took for the last person to get a car. Did not have the car we ordered and then was charge over $100 in fees when we dropped it off. I guess its a bunch of fees for doing business at the airport.2.0 Poor
Apr 2021
Cons:
I Wait two hours to pick up the car Bad experience ever2.0 Poor
Mar 2021
Pros:
NothingCons:
when arrived in New Orleans there was an estimated 1.5 hour wait. One person at desk and long line. Ended up cancelling and going with National. Will never use Dollar nor parent company Hertz. They don't give two shites about customer. That is obvious.One location in Laplace
Filters
Reviews
2.0 Poor
Apr 2024
2.0 Poor
Feb 2024
4.0 Mediocre
Nov 2023
4.0 Mediocre
Apr 2021
Pros:
PriceCons:
Took over an hour to get rental. We’re told not enough help getting cars ready. Navigating return was hard, poor street signage.2.0 Poor
Mar 2021
Cons:
The counter associates were horrible and took over an hour to check me in.10.0 Wonderful
Feb 2021
Cons:
More reps slowOne location in Laplace
Filters
Reviews
10.0 Wonderful
Apr 2021
Pros:
Extremely!Cons:
Nothing.2.0 Poor
Mar 2021
Pros:
Absolutely nothing!Cons:
Everything! The customer service in person at the counter and trying to call in was terrible! They didn’t have the type of vehicle we reserved or anything similar and was assured we could swap it out at our destination city which was a lie since the only branch was in New Orleans, two hours away from where we were at. I would NEVER use this service again after being hung up on for two hours when trying to correct the issue.6.0 Okay
Dec 2020
Cons:
Engine no start on #1 #2 low tires pressure9.6 Wonderful
Oct 2020
Pros:
The desk agent was friendly and accommodatingCons:
Everything was smooth10.0 Wonderful
Oct 2020
Pros:
The service agent at Kenner was friendly and accommodating7.6 Good
Aug 2020
Pros:
Staff was friendly and helpfulCons:
Signage was unclear so we had a hard time finding where to find pickup counter. Car also smelled strongly of cigarette smoke when we picked up. We had to drive with windows down most of first day because of the smell, while the temperatures were in the 90s.One location in Laplace
Filters
Reviews
2.0 Poor
May 2021
Pros:
Staff at Nola Rental Car were wonderful Cannot say same for Economy where the rental was placed through. Will never rent through Kayak again!Cons:
Everything4.0 Mediocre
Apr 2021
Pros:
location was inconvenient but the staff did their best considering.Cons:
The car was in bad shape . It sounded like the wheel bearings were completely shot and front and rear fenders weren't attached and were flapping in the wind on the freeway. It did last for the rental period but I wasn't sure it would.8.0 Very good
Mar 2021
Pros:
Staff was friendly, car inspection was thorough and previous damage was clearly markedCons:
We were not made aware at time of rental that the car rental company was not located where the airport transportation dropped us off. The gentleman who picked us up was prompt and all went smoothly after our arrival at the car rental which was very close to the drop off point.6.0 Okay
Mar 2021
Pros:
The service was ok. They were not located in the car rental area so a car had to go pick us up there and take us to the hotel where they were.Cons:
The car was in a very poor condition. The chargers and usb didn’t work. It made noises.8.0 Very good
Mar 2021
Pros:
So much easier picking this car up at the Days Inn, than dealing with the Rental car faciility.Cons:
It could have been easier to have the shuttle pick us up at the airport rather than the bus stop shelter8.0 Very good
Feb 2021
Pros:
Friendly staffCons:
Better schedule for drop off at air port2 locations in Laplace
One location in Laplace
Along with a 9 passenger van, rental companies in Laplace offer 7 passenger vans.
Pick-up location | Laplace |
---|---|
Car types | Van, Minivan |
Rental locations | 1 |
Airport locations | 0 |