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Passenger van |
Commercial |
3 locations in Heber City
Filters
Reviews
8.0 Very good
Oct 2022
2.0 Poor
Dec 2021
2.0 Poor
Jul 2020
Pros:
The staff at this location was terrible. Josh was rude and incompetent. We ended up using Enterprise instead of Hertz. Terrible customer service.Cons:
Poor communication from this Hertz in Park City. They did not have a car for us when we arrived, even though we had a reservation. Avoid this location.9.6 Wonderful
Jan 2020
Pros:
Availability, type of vehicleCons:
We did have to call to get someone to come back to pick up the car and we had to drop off at a lot across the street since we returned after hours. Small inconveniences that may be unavoidable but just some feedback on why maybe it wasn't perfect.2.0 Poor
Dec 2019
Pros:
NothingCons:
They told me they were open until 6:00pm. I showed up at 5:35 and they were closed. Called customer service and they couldn’t help me.2.0 Poor
Nov 2019
Pros:
They called to tell meCons:
They didn’t have the car or anything like what I reserved2 locations in Heber City
Filters
Reviews
8.0 Very good
May 2021
Pros:
Found the contract and fulfilled on the delivery.Cons:
Didn't expect to be asked for insurance number. I was able to find it BUT inconveniently with extra time required for checkout.3.6 Poor
Sep 2019
Cons:
They cancelled my reservation because they "didn't have the cars" I reserved it 2 WEEKS AGO! I was stranded and couldn't drop someone off at the airport. Ridiculous!10.0 Wonderful
May 2019
Pros:
So fast and simple!Cons:
Nothing!4.0 Mediocre
Dec 2018
Cons:
I reserved a mid-size car (Elantra or equivalent), and got a Corrolla, which I have always understood to be a compact. The car was dirty outside (windows, body, etc.), and filthy inside with trash in the console and under the seat, as well as some sort of food all over the floor in the back. The windshield wipers were worn and did a poor job cleaning the windows, the wiper fluid was empty, and the dash was indicating "Maintenance Required" every time I started the car. Had to wait entirely too long when dropping off, as the agent was spending time visiting and chit-chatting with someone who was picking up, while I stood in the lobby with no acknowledgement of my presence. Overall, a very disappointing experience.6.0 Okay
Aug 2018
Pros:
Nice van when we got it.Cons:
Had to wait for over 3 hours from my pick up time to actually get the mini-van I had ordered 8 weeks in advance! Then the car wasn't really clean and had only 3/4 tank of gas. Check in was fine the man was really happy because he need a mini-van that people were wating for. Sounds familiar.5.6 Fair
Jul 2018
Pros:
As I find typical, I was upgraded to a better vehicle. It was actually better for my needs than what I had reserved.Cons:
I have only been in to the Orem Budget location for two rentals, one truck and one car. That means 4 visits, 2 pickup and 2 drop off. Of those 4 visits, I heard, "We're a franchise and corporate has us overbooked. I don't know if we'll have enough cars/trucks," 3 of those visits. Add a long line and when I got my car it had crumbs on the seats and trash in the console and it was a pretty poor experience.5 locations in Heber City
Filters
Reviews
9.6 Wonderful
Jan 2017
Pros:
Got a free upgrade to a SUV & paid $30 less for the week than the Kayak said I would.Cons:
It's a small store with limited staff so you have to wait for help. But the staff is nice & helpful.10.0 Wonderful
Nov 2016
Pros:
I am not kidding when I sat the whole experience was wonderful! The people were friendly. The car, which was a Subaru Outback, was above anything I was expecting, and the price was excellent! Thank you all who helped my travel experience be that little bit more wonderful!!!Along with a 15 passenger van, rental companies in Heber City offer 6 passenger vans and 7 passenger vans.
Pick-up location | Heber City |
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Car types | Van, Minivan |
Rental locations | 1 |
Airport locations | 0 |