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2 locations in Gustavus Arpt Airport
Filters
Reviews
6.0 Okay
Nov 2023
10.0 Wonderful
Jul 2023
8.0 Very good
May 2023
10.0 Wonderful
Dec 2022
8.0 Very good
Aug 2022
10.0 Wonderful
Jun 2022
One location in Gustavus Arpt Airport
Filters
Reviews
10.0 Wonderful
Nov 2021
2.0 Poor
Jan 2020
Pros:
Original staff was good, but went back to speak with the manager and she was the rudest person I’ve dealt with. Our family will be avoiding the company because of her.Cons:
Manager could not have such an attitude over a suggestion to improve quality of service.10.0 Wonderful
Apr 2019
Pros:
Efficiency of the processCons:
It was perfect10.0 Wonderful
Apr 2019
Pros:
Everything was easy.Cons:
Great service. No complaints.8.0 Very good
Jan 2019
Pros:
Service was quick and the car was clean. I was offered an upgrade to all wheel drive because of the ice and sleet outside, I appreciated that.Cons:
I don’t have any complaints, wouldn’t hesitate to rent again.8.8 Very good
Jul 2017
Pros:
The pickup/dropoff was so easy, partly because I was the only customer at any of the counters. The agents were pleasant and helpful. The car (Ford Focus) was adequate for the class of car we chose.Cons:
The price seemed high compared to other rentals we've had over the years in other places. Could be because everything in Juneau is expensive. It was the least expensive of the options in Juneau, and was adequate for our needs. There's not a lot of distance to cover around there, so fitting 5 adults into a Ford Focus worked for us this time.One location in Gustavus Arpt Airport
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Reviews
6.0 Okay
Oct 2022
10.0 Wonderful
Jun 2022
2.0 Poor
Jul 2021
Pros:
Nothing.Cons:
They dropped our reservation and never alerted us. The customer service staff hung up on us and one woman actually laughed when I explained we were going to Alaska and needed a car.10.0 Wonderful
Jul 2020
Pros:
staff at budget in Juneau are awesome.2.0 Poor
Jun 2020
Cons:
Had a vehicle to rent10.0 Wonderful
Dec 2018
Pros:
- Fair price - Quick, professional pickup & dropoff - Clean car - Auto-Start was a bonusCons:
Tires were all weather, not winter.One location in Gustavus Arpt Airport
One location in Gustavus Arpt Airport
Filters
Reviews
10.0 Wonderful
Oct 2019
Pros:
Staff was great!Cons:
Great overall experience!10.0 Wonderful
Nov 2018
Pros:
Very convenient and easiest pick up and return I have ever had for a rental car. Price was half the other three companies.One location in Gustavus Arpt Airport
Filters
Reviews
1.9 Poor
Jun 2021
7.6 Good
Apr 2017
Pros:
I saved money on cabs with a rental and a lot of us carpooled.Cons:
Check in took a little longer and the clerk could not answer some of my questions. More info about the rentaland options would have been helpful.One location in Gustavus Arpt Airport
One location in Gustavus Arpt Airport
One location in Gustavus Arpt Airport