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Passenger van |
Commercial |
One location in Garden City
Filters
Reviews
2.0 Poor
May 2021
Cons:
The Dollar people were going to charge us another $13 a day for an added driver. That was not in the agreement.5.6 Fair
Sep 2020
Pros:
The young lady was at first I thought not very friendly, but she turned out to be a tad better than I originally thought!2.0 Poor
Aug 2020
Pros:
The rental didn’t even happen because even though we called their corporate customer service and had the pickup time changed the number they had for the local office at the Boise airport was disconnected and turns out their office closes at 5 pm and they don’t offer any sort of after hours pick up.Cons:
Everything. Their customer service is non existent.2.0 Poor
Jan 2020
Cons:
Information on Debit card use. There was no indication that before a 24 hour reservation a debit card could not be used. Then the rules with a debit card are absurd.4.4 Mediocre
Dec 2019
Cons:
Was charged twice the amount of reservation and told I agreed to the extra insurance when I had not, under any circumstance.10.0 Wonderful
Sep 2019
Pros:
The staff were very friendly and we were upgraded to a bigger car for the same price.Cons:
NothingOne location in Garden City
Filters
Reviews
2.0 Poor
Sep 2020
Cons:
Had to cancel trip. They provided 0 refund even though it was canceled weeks ago. Should have read the fine print.8.4 Very good
Sep 2020
Pros:
Alison was professional and helpful. I wish her computers were running faster! The software was taking a while to load yet she wasn’t getting frustrated. She was quick on her feet and started to boot up another computer. Easy drop off, overall smooth process. Thanks!Cons:
The inside of the vehicle could have been sprayed out/ cleaned a little better. There was caked on dirt in the trunk area and dog hair in the back seat. Overall staff was great and accommodating.2.0 Poor
Jul 2020
Cons:
I’ll never use a discount car rental again. I saved $5, but my trip was canceled due to Covid-19 travel restrictions. Since I saved $5 on the discounted price, I was not refundable and they would not allow me to change the rental to a future date. Horrible customer service. Stay away!10.0 Wonderful
Jul 2020
Pros:
Easy pick up and drop off.2.0 Poor
Jun 2020
Pros:
noCons:
I tried too cancel well in advance, and kept trying all the way up to departure date, due to Kovid 14-day quarantine in Idaho. They refused (both Thrifty and their booking broker. Never again.10.0 Wonderful
May 2020
Pros:
The woman at the counter was very helpful and gave me clear, friendly instructions.Cons:
Nothing, the experience was as perfect as a car rental has ever been for me.4 locations in Garden City
Filters
Reviews
2.0 Poor
Mar 2024
10.0 Wonderful
Feb 2024
10.0 Wonderful
Feb 2024
2.0 Poor
May 2021
Pros:
mix up od the drop off cost me a extra 100.00+Cons:
costomer service !!!!!2.0 Poor
Mar 2021
Cons:
The rental was switched from the airport to downtown. There was no transport to downtown and the office closed at the time of my landing.8.0 Very good
Oct 2020
Pros:
Yes, very friendlyCons:
Not much reallyOne location in Garden City
Filters
Reviews
10.0 Wonderful
Mar 2024
10.0 Wonderful
Oct 2023
8.0 Very good
Apr 2021
Cons:
The car smelled like cigarettes. They told me it happens.10.0 Wonderful
Apr 2021
Pros:
The attendant provided us with a vehicle that was perfect for our trip.Cons:
The vehicle had been used by UPS for a month and was very dirty, but I knew that when I accepted it. It was so much more appropriate for our needs than what we initially reserved.10.0 Wonderful
Feb 2021
Pros:
The staff was niceCons:
The could have shown me where the car is9.2 Wonderful
Aug 2016
Pros:
We loved the car, the ease of transport and the overall cost of the car. The owner was great at helping with the rental process.Cons:
We thought the car could have been cleaned a little better. The inside of the car looked as if it hadn't been vacuumed.One location in Garden City
Filters
Reviews
10.0 Wonderful
Oct 2022
10.0 Wonderful
Oct 2022
8.0 Very good
Sep 2022
6.0 Okay
Aug 2019
Pros:
Pick up and drop off location where not as requested... bullshit2.0 Poor
Aug 2019
Pros:
NothingCons:
Flight cancelled, resulted in a 24 hour delay to pick up the car. After 2 calls I was told twice the cost would more than triple. Cancelled the reservation, booked with another rental company for ~100.00 more. Poor cust service and unwillingness to work with me cost you the entire reservation.9.2 Wonderful
Jul 2018
Pros:
great SUV and served its purpose.Cons:
price was higher than expected, but good deal overall.One location in Garden City
One location in Garden City
One location in Garden City
Pick-up location | Garden City |
---|---|
Car types | Van, Minivan |
Rental locations | 2 |
Airport locations | 1 |