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Premium SUV | $56/day |
One location in Franklin
Filters
Reviews
8.0 Very good
Dec 2023
10.0 Wonderful
Oct 2023
6.0 Okay
May 2021
Cons:
on 2nd day dashboard said tire air pressure low. garage took a nail and some staples out of the right rear tire and said the tread was worn.8.0 Very good
Apr 2021
Pros:
I got the Nissan Pathfinder I wanted and it was a good driveCons:
When I dropped the car off, luckily I stayed around for the person to examine. She told me I had not filled up the gas - but actually, I did, to just above 1/2, as the the tank was right at 1/2 when I picked it up. She told me this wasn't correct, but after a few minutes of me telling her I definitely left the car with more gas than I started with, she said it was cool - but if I had just left it, I would have been charged extra for refueling.4.0 Mediocre
Apr 2021
Cons:
Our check engine light came on 3 days into our trip. We called dollar and they said to drop it off at the nearest rental location. No offer to come out to us to swap cars. We asked if a car would be ready when we arrived and they said yes. We arrived in Louisville and the attendant said they didn't have any cars for us. We ended up checking in at the hertz counter. Debby was very helpful and she did find us a car. But the experience overall was not good.6.0 Okay
Mar 2021
Pros:
Pick-up staff were so-so; drop off-fine. no real encounter thereCons:
Vehicle needed maintenance; several signs on the dashboard recommending service; tire light came on; my brother filled 3 out of the 4 tires which were in the 20# range. Only one tire nearly correctly filled.One location in Franklin
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Reviews
9.6 Wonderful
Oct 2020
Cons:
Exterior needed a wash.4.8 Mediocre
Oct 2020
Pros:
when I got to rental counter in Mke- Marie argueed with me re. me wanting to return the car with a full tank of gas- so I got taken- a 10 gallon tank at $2 a gallon - and was charged 27....Cons:
when I got to rental counter in Mke- Marie argueed with me re. me wanting to return the car with a full tank of gas- so I got taken- a 10 gallon tank at $2 a gallon - and was charged 27....explain it better and given me my options- car was too small .....2.0 Poor
Sep 2020
Pros:
NoneCons:
Our reservation for a speciality van was at noon. We arrived at the location at 12:07 and the location was closed. The sign on the door and the website both said the location was open until 2:00. Avis was very unhelpful, insisting that it was my fault for “missing my appointment.” I told them that there were several steps they could have taken to make the situation a more customer service friendly experience, when the rental office saw they had a specialized reservation at noon, and they closed early, they should have had the courtesy to call us to alert us that our reservation was at closing time. The evening before, I called Avis to confirm the reservation, at that point the agent should have mentioned that the location closes at the time of my reservation. Neither steps were taken. I ended up having to drive to an airport location, and pick up a much smaller car, they didn’t have my specialty van in stock. I now have to pay $400 in shipping to get the remaining items shipped that was intended to go into the van. Avis customer service has been unhelpful, and maintains this is “my fault.” Buyer beware.9.6 Wonderful
Jun 2020
Pros:
Good car that was clean and hadn't been smoked in before my trip.Cons:
I'm not a big fan of the Milwaukee Airport. The signage is awful. I got lost trying to get back to the concourse.4.0 Mediocre
Jan 2020
Pros:
Never again this was my worst rental experience ever. I would never use Kayak or Thrifty again.Cons:
Using any rental company never using Kayak9.2 Wonderful
Jan 2020
Pros:
AffordableCons:
Car was dirty inside and out. Customer service rep was rude at the counter. Very short tempered and rude.2 locations in Franklin
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Reviews
2.0 Poor
Apr 2024
10.0 Wonderful
Jan 2022
10.0 Wonderful
Oct 2021
2.0 Poor
Oct 2021
10.0 Wonderful
Mar 2021
Pros:
Very!! Our flight didn’t land until 6:20 and I didn’t get to the counter until 6:30, but they waited for me! They called on our layover to verify we were still coming - and they usually close at 6:00 I think.3.6 Poor
Jun 2017
Cons:
Didn't have the car I reserved. Didn't do a walk around. Poor customer service. Staff not friendly.3 locations in Franklin
Filters
Reviews
2.0 Poor
Dec 2023
10.0 Wonderful
Jun 2021
Pros:
Staff was very friendly and helpful. Drop-off was a breeze.Cons:
A staff person called me a few hours after picking up the car saying they needed to verify the mileage and it may need to come back and swapped for a different car due to a possible need for an oil change. Tried calling back, but they were closed, and didn’t open until 9:00am the next day. The main Enterprise toll free number we tried had hours that started at 7:00am, but we would have been already long gone. When I picked up the car, the staff said to “call us anytime if you need anything” but the branch’s restrictive hours and the toll free number’s lack of 24-hour service prevents this. In the end, the staff person said don’t worry about it, there’s typically a 1500 mile buffer built in. All turned out well, but we were stressed after getting that initial voicemail because there was no way we could go all the way back to swap out a car, nor divert our course to go to a different Enterprise to do it, as we were on strict time constraints.9.6 Wonderful
Sep 2020
Pros:
Staff was very friendly. Great COVID19 precautions in place. Fast service.Cons:
We found some items behind one of the seats in the car when cleaning it out to return it that must have been from previous renters. To be fair we hadn't noticed them the whole time we had the car, and they were in there pretty deep, but a more thorough clean out by enterprise would give me greater peace of mind.9.6 Wonderful
Sep 2020
Pros:
Staff was friendly, great COVID-19 procedures in place!Cons:
We found some items behind one of the seats in the car when cleaning it out to return it that must have been from previous renters. To be fair we hadn't noticed them the whole time we had the car, and they were in there pretty deep, but a more thorough clean out by enterprise would give me greater peace of mind.5.6 Fair
Feb 2017
Cons:
The Greenfield location is not at the airport, nor do they have a shuttle to that location from the airport, but my reservation clearly said it was at the airport. The Enterprise location at the airport was able to get me a car for close to the price I booked, but it still cost a little more plus caused me extra stress. No problems with drop off in Chicago.One location in Franklin
One location in Franklin
One location in Franklin
Along with an 8 passenger van, rental companies in Franklin offer 7 passenger vans.
Pick-up location | Franklin |
---|---|
Car types | Van |
Rental locations | 2 |
Airport locations | 0 |