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Passenger van |
Commercial |
One location in Downers Grove
2 locations in Downers Grove
Filters
Reviews
10.0 Wonderful
Jun 2024
2.0 Poor
Dec 2023
10.0 Wonderful
Oct 2023
10.0 Wonderful
Oct 2019
Pros:
Staff very niceCons:
N/A8.8 Very good
Dec 2016
Cons:
The drop off was confusing they had gone out to lunch but it was already past the time on the door that they said they'd be back and there was no drop box for the keys. luckily the man there was nice and didn't cause a fuss when i returned the keys later on.3.2 Poor
Sep 2016
Pros:
NadaCons:
The office is shabby. Not professional. Not welcoming. I was left alone in the lobby endlessly while the lady who's supposed to provide service was on her cell phone in her office. I just couldn't wait any longer. This was a waste of my time.2 locations in Downers Grove
Filters
Reviews
4.0 Mediocre
May 2021
Cons:
Arrived at 2 PM to pick up my car. Tendon claims there were no cars on the lot to come back at 4 PM. Pawn my return there were still no cars and had to wait an additional hour and a half. This way time of 3 1/2 hours is inconsiderate and unacceptable. I chose hurts because of the name and their reputation. It was a complete let down of my expectations andShould have chosen another company! This weekend was my sons graduation from medical school and this certainly affected it negatively2.0 Poor
May 2021
Pros:
Nothing- we never got a car at allCons:
Getting a car2.0 Poor
Apr 2021
Pros:
Free upgradeCons:
Shortened contract, charged me extra, didn't check in car when returned. Charged another day.5.6 Fair
Sep 2020
Cons:
The process of taking pictures of car before renting took longer. Car was not washed. I had to wait for the car to be washed before renting to me.3.6 Poor
Sep 2020
Pros:
The pick up and drop off was simple.Cons:
The staff kept trying to push insurance on us, even though we told them we didn't want it. They told us to bring the car back in the same condition as we got it, but did not document all the scratches and dents that were already on the car. I had to force them to document it so I wouldn't get charged later. Finally, it was evident that the car was not washed, and I had to ask them to wash it for me.4.0 Mediocre
Sep 2020
Pros:
The process was quick and simple, overall.Cons:
The staff kept trying to push insurance on us, even though we told them we didn't want it. They told us to bring the car back in the same condition as we got it, but did not document all the scratches and dents that were already on the car. I had to force them to document it so I wouldn't get charged later. Finally, it was evident that the car was not washed, and I had to ask them to wash it for me.4 locations in Downers Grove
Filters
Reviews
4.8 Mediocre
Sep 2020
Pros:
Staff at Enterprise was fineCons:
Car was dirty inside and out. Not a good situation in a pandemic. Passenger seat would not recline. Stuck in the upright position. I understand we’re in a pandemic everybody is stretched to the limits however I could’ve paid $10 more and gotten a clean car with functioning seats. Would appreciate a partial credit for my trouble. Disappointing.8.4 Very good
Sep 2020
Pros:
Very helpful.Cons:
Had to clean interior windows before I drove the car.4.8 Mediocre
Aug 2020
Pros:
The staff the size and the returnCons:
We rented a vehicle that wasn’t available as promised so had to settle for something else. The van was extremely dirty and not sanitized The driver side window didn’t work7.6 Good
Nov 2019
Pros:
The staff is friendly. I rent from Enterprise often. You can leave own vehicle there a well-lit lot while you rent from EnterpriseCons:
They are not open on a Sunday. There is a dropbox but you will be charged for an entire day. The recently had a price increase of 25% which is very disappointing. Rates are very high even for Platinum reward members.9.6 Wonderful
Aug 2019
Pros:
Staff was friendly, and took time to explain a couple questions I had. Very satisfied with car Nissan Maxima. Clean Car when received.Cons:
Maybe a better outside markings for rental pickups & rental returns. Location inside could of been cleaner.9.2 Wonderful
Nov 2018
Pros:
I rent quite often and The people at this branch have always treated me great..Cons:
PriceOne location in Downers Grove
One location in Downers Grove
Along with a 12 passenger van, rental companies in Downers Grove offer 7 passenger vans and 8 passenger vans.
Pick-up location | Downers Grove |
---|---|
Car types | Van, Minivan |
Rental locations | 7 |
Airport locations | 0 |