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Economy | $33/day |
Compact | $33/day |
Intermediate | $55/day |
Standard | $56/day |
Full-size | $35/day |
Minivan | $68/day |
Full-size SUV | $85/day |
Premium | $48/day |
Luxury | $62/day |
Pickup truck | $41/day |
Premium SUV | $98/day |
Intermediate SUV | $53/day |
Standard SUV | $61/day |
4 locations in Court House
Filters
Reviews
10.0 Wonderful
Jul 2020
Cons:
Nothing it was outstanding I really appreciate you all10.0 Wonderful
May 2020
Pros:
Staff at Crystal City location very nice and helpful. Car was great, super comfortable, and the price was fantastic.10.0 Wonderful
Nov 2018
Pros:
Service was great!10.0 Wonderful
Oct 2018
Pros:
Attentive employees who looked like they liked their jobs, convenient location, nice car.Cons:
Nothing.8.4 Very good
Aug 2018
Pros:
Customer service - outstanding. The guys at the office are helpful, informative, positive. Well done.Cons:
Hyndai Tuscon was nice. But headlight not working. Police pulled me, and had to talk my way out of a ticket.6.4 Okay
Jun 2017
Pros:
Office provided me with a different car upon request which was slightly bigger and indicated that the price to me would not change. The change to a slightly larger (but still 'compact') car was appreciated as I was traveling approximately 10 hours and ended up serving as a chaffeur for groups of people at my destination.Cons:
Original quote was $340, and I ended up paying $392. Office told me they literally don't have 'economy' cars. So, if you select it (which I did), you will get a compact car. I was offered a Ford Fiesta to drive 10 hours, and I asked if there was a bigger 'compact' available. The office gave me a dodge dart instead and explained that the cost would look higher right now because the car is technically bigger though still considered an economy, but they would downwardly adjust it to what I had paid inside the office (which was about $360 including a drop off fee not a part of the original quote). When I checked out after dropping the vehicle off, I was charged the higher amount with no explanation or commentary in the notes about the price. Also, staff told me there was a USB plug for my phone and bluetooth. There was bluetooth, but the car manual was unopened. So, I had to google instructions to sync my phone to listen to music. There was no USB port in the model. Without a USB port, I had no ability to charge my phone and had to stop to buy a phone charger specific to this vehicle which I will never use again.3 locations in Court House
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Reviews
2.0 Poor
Jan 2021
Cons:
They didn't have any cars, despite me having (and confirming) a reservation.10.0 Wonderful
Sep 2020
Pros:
The staff was very helpful and friendly.2.0 Poor
Aug 2020
Cons:
They charged me a $180 fee with no information as to why. Terrible customer service.10.0 Wonderful
Jul 2020
Pros:
Super easy4.0 Mediocre
Jun 2020
Cons:
They gave me a van instead of a car2.0 Poor
Jan 2020
Pros:
Nothing. Horrible customer service, including from the manager/owner of the branch.Cons:
They could have kept their word and provided me with a car as I had a reservation. Budget in Arlington canceled my reservation just ten minutes before I was supposed to rent the car. I was depending on them and could not have gone to another location at such late notice. They refused to listen that going to another location at such late notice was not an option (I repeated this multiple times) and went ahead and booked a reservation without my concern at another location. Horrible service. They should have informed me that they would not be able to keep their word well in advance. They were unapologetic and had a horrible attitude. The manager, who also claimed to be the owner of that branch, was the one assisting over the phone after another employees became extremely rude and nasty. Both women were horrible. I will never book a car with this location and would warn everyone to stay away.3 locations in Court House
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Reviews
2.0 Poor
Oct 2023
8.0 Very good
Mar 2021
Pros:
Staff was friendly and whole process was easy.4.8 Mediocre
Jun 2020
Pros:
They ran out of cars at my pick up location, told me to go to the airport for my car, and then the airport location said they couldn’t honor my reservation so I paid twice as much.Cons:
Being able to pick up the car where I wanted to pick it up. Being told the truth at the first location.6.4 Okay
Aug 2019
Cons:
Took 30+ minutes to drop off the car7.6 Good
May 2019
Cons:
The car front sensor wasn’t working properly and would randomly go off.8.8 Very good
Apr 2019
Pros:
Staff was great, location convenient.Cons:
The only trouble was the location was so poorly marked, we walked around a parking garage for almost 1/2 hour then finally got help from a janitor before we found the office.One location in Court House
Filters
Reviews
5.6 Fair
Nov 2019
Pros:
The car itself was nice.Cons:
6 hours before the pick up time, I received a call telling me that the car likely would not be available. We had reserved a mini van so we could drive our son from D.C. to college in Chicago. I expressed extreme concern because it was now too late to change our plans and rent from another company. The agent indicated that he would call back shortly with an update, while he tried to locate a minivan. He did not call back. We contacted him 6 hours later and he had not even tried to locate a minivan. He then agreed (again) to look for a minivan. He called back 2 hours later and indicated that he thought it was likely he could secure a large SUV, but that instead of it being available that evening as we had reserved and requested, it would be available in the morning. Then, when we showed up at the pick up spot the next morning (Key Bridge Marriott), the agent was not there. We called his number, only to find out that the agent and the SUV were at the Crystal City Marriott. We were already delayed overnight in leaving on our trip, but we then had to drive to Crystal City to pick up the SUV. While the SUV was excellent, the experience was horrible. I have rented from Hertz for 30 years, and this was the absolute worst experience I have ever had.2.8 Poor
Aug 2019
Pros:
Absolutely nothing. Had a booking reserved and had to call and talk for 15 minutes on the phone with the employee who told me there was nothing he could do.Cons:
The employee at the pickup location literally told me on the phone that I should have called ahead to make sure he had a car. He said he didnt have any cars and couldnt do anything. I told him this was unacceptable and was pointed to a helpline, who just left me stranded in DC waiting on a call.2.0 Poor
Jun 2019
Pros:
Nothing, everything was terrible, they did not have my mini van. It was the worst experience I've ever had renting a vehicle as I was depending on the minivan to move, I had the loading dock at my apt. scheduled and no vehicle. Hertz never notified me that my vehicle was not there.Cons:
Everything, could have called me, could have told me a different location to get the minivan. I probably will never rent with Hertz again.4.4 Mediocre
May 2019
Cons:
No one was at the counter when I arrived and I had to wait for 45 minutes. I was in such a rush at that point that I only checked the outside of the car, but when I got home realized that the interior looked as though it hadn’t been cleaned for months.8.8 Very good
Apr 2019
Pros:
ONLY1 EMPLOYEE. HE WAS FRIENDLY. HE WAS RUNNING 2 LOCATION SAME TIME. HE NEED TO GO ONE PLACE TO ANOTHER PLACE. HARD TO HANDLE AND ANSWER PHONE TO CUSTOMER AS I NOTICE.Cons:
Need help to run more employee for 2 location.2.0 Poor
Jan 2016
Pros:
Nothing.Cons:
I did not receive the minivan that I reserved through KAYAK's website, nor did I receive ANY minivan from Hertz. I sent an email to KAYAK and heard back from "Shannon" from customer service, saying that any and all mistakes were made by HERTZ. My message was, in part, the following: "I rented a minivan from Hertz (Confirmation # G8204778611) yesterday (Tuesday, January 19th) for pick-up at a Hertz location in Arlington, Virginia (1401 Lee Highway, Arlington VA) on Thursday (Jan. 21st at 10am). I was to drop off that minivan on Saturday (Jan. 23, 2016 at 9am) in Lincoln, Nebraska. The rental cost was $382.67. I also purchased rental insurance, amounting to another $27.00. This afternoon (approximately 4pm, Wednesday January 20th), the 1401 Lee Highway Hertz location called, telling me that they DO NOT HAVE a minivan for me. I have been transferred from office to office, and no one can help. I need a minivan tomorrow (Thursday) at 10am, otherwise I will be stuck in DC for at least three additional days as a major snowstorm approaches. So, why would KAYAK.COM advertise a minivan rental from a Hertz location which did not have a single minivan on hand? Hertz (both that local business, as well as the Customer Service center) cannot help me with a thing...." If I cannot rely upon listings on Kayak.com, then I will need to re-direct my personal business to a responsible booking website, as well as inform my employer, my clients, my family, my friends, my fellow professional colleagues, professional affiliations, and any other person/institution in which I am affiliated, etc., that Kayak should be avoided. I expect more than just an email from a customer service representative, trying to pass the buck off to Hertz and not even providing me with a phone number to speak to someone at Kayak about my situation. I was almost stranded in Washington, DC, without a place to sleep and without any means to leave prior to the snowstorm. Kayak's response showed only indifference.Most popular agency | Enterprise Rent-A-Car |
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Most popular car type | SUV |
Average price | $69/day |
Good deal | $62/day |
On average a rental car in Court House costs $69 per day.
Yes. Based on our information, ENTERPRISE in Crystal City is the cheapest car rental location in Arlington. It is located at 2804 S Eads St.
In the past 72 hours, the cheapest rental car price ($46/day) in Court House was found at BUDGET, 1211 N Glebe Road.
Based on ratings and reviews from real users on KAYAK, the best car rental company in Court House is ENTERPRISE (10.0, 1 reviews).
Take a look at our extensive car rental location map to find the best rental cars near you.
SUV is the most frequently booked rental car type in Court House.
A SUV car rental in Court House costs $65 per day, on average.
On average a rental car in Court House costs $486 per week ($69 per day).
On average a rental car in Court House costs $2,081 per month ($69 per day).