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Passenger van |
Commercial |
2 locations in Auburn
Filters
Reviews
8.0 Very good
Dec 2023
4.0 Mediocre
May 2021
Pros:
There was a vehicle for me to use.Cons:
The reservation although confirmed, was not ready. Staff at pickup were rude and short because my pickup was scheduled for 6pm, and they were ready to leave for the day at 6pm. I was told there was no vehicle like the one I had reserved, but they were willing to place me in a sedan. They handed the keys over, told me the total charge without explaining the break down and sent me on a hunt for the vehicle. It took me 10 minutes to find it only to see that the cleanliness sticker had been left torn from the previous rental trip. The car was not cleaned and it did not have a full tank of gas. There was no use going back to the counter since the staff was out the door before I could collect my baggage and follow. The drop off was smoother although I wasn't able to really talk to anyone about my concerns for billing. They had me drive up and leave the vehicle in a return line.4.0 Mediocre
Apr 2021
Cons:
The car served it purpose but was not confortable for a long drive and with only 50K miles it felt like it needed retired.2.0 Poor
Mar 2021
Pros:
The vehicle was fine.Cons:
I dropped the car off on the day it was due. I went inside and handed the keys to the attendant. After three days I started getting calls that my vehicle was overdue and I needed to return it. I was on vacation and was on the phone for a long time. I was informed it would be taken care of. The calls continued for 3 days. I called the company several times during my VACATION. After asking for a supervisor and telling them I was tired of being harassed, the calls finally stopped.6.0 Okay
Mar 2021
Cons:
The line at the terminal took forever!!!!!!!! The process should be streamlined and add some people behind the counter. I stood in line for nearly an hour. Totally unacceptable. Other than that everything was very favorable.4.8 Mediocre
Aug 2020
Pros:
Friendly staff, quick transactions.Cons:
The car had not been cleaned. The car, a Ford Fiesta, smelled like cigarettes and had a dirty bandaid under the front seat.One location in Auburn
Filters
Reviews
10.0 Wonderful
Aug 2019
Pros:
staff super friendly at both ends drop off easy everything was perfectCons:
Nothing2.0 Poor
Mar 2018
Pros:
NothingCons:
The fact that I was denied my rental. If you accept a debit card and my card clearly says debit on the front of itchy can you not accept it.7.6 Good
Sep 2017
Pros:
Liked that the car was fast and reliable.Cons:
The price. We didn't get the deposit money back.8.0 Very good
Aug 2017
Pros:
I liked that they were professional and gave me a free upgrade.Cons:
Added fees without prior notification on website.5.6 Fair
Jul 2017
Pros:
value for moneyCons:
cleanliness of the vehicle very dirty with spots on the seats plenty of scratches on the outer surface of the vehicle and the vehicle smiled.10.0 Wonderful
Jul 2017
Pros:
Simple drop off5 locations in Auburn
Filters
Reviews
8.0 Very good
Nov 2016
Pros:
Rate was fair. ATL drop off went above and beyond.Cons:
Windshield was cracked and AL office would not answer phone to discus. Ended up turning around and backtracking 20 miles to make sure the damage had been noted.4.4 Mediocre
Nov 2016
Pros:
Great gas mileage on the car. Ended up with a Hyundai sonata Drop off was quickCons:
Car was dirty. Wait for pick up was about 2 hrsOne location in Auburn
One location in Auburn
Along with a 12 passenger van, rental companies in Auburn offer 7 passenger vans, 8 passenger vans and 15 passenger vans.
Pick-up location | Auburn |
---|---|
Car types | Van, Minivan |
Rental locations | 3 |
Airport locations | 0 |