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Passenger van |
Standard |
Full-size |
Luxury |
Premium |
5 locations in Annapolis
Filters
Reviews
2.4 Poor
Aug 2020
Pros:
Offered a different car than reserved and given a voucher to apply to rental on return or a future rental.Cons:
Only one person at rental desk; waited an hour for service as everyone had issues getting a car; did not have car class we had reserved weeks in advance; car provided had not been cleaned; person receiving car at end of rental was not wearing a mask. Terrible experience overall with this rental.10.0 Wonderful
Mar 2020
Pros:
The staff was great. Very understanding. This Enterprise experience, compared to other rental companies, was the easiest I have had.7.6 Good
May 2017
Pros:
Very quick service.Cons:
Not knowing about the $250 deposit. Customers should know this before the Enterprise calls and confirms.10.0 Wonderful
Mar 2017
Pros:
Enterprise as a whole is very good. This location however ROCKS ! great teamwork, clean ready cars. KEEP IT UP2.0 Poor
Aug 2016
Pros:
I like the fact that Enterprise called me half way there and not when I was already there to cancel my reservation.Cons:
I needed a car and the only one that showed that had one was an Enterprise 30 min away. So I got a taxi to take me to that city. Half way there I received a phone call from Enterprise telling me that they did jot have cars and were sorry. i had to ask the taxi driver to stop and change plans.2.0 Poor
Oct 2015
Cons:
I am active duty, stationed in Maryland. Since my home of record is in another state, I was refuses service for having an out of state ID.One location in Annapolis
One location in Annapolis
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Reviews
8.0 Very good
Apr 2021
Pros:
Staff was courteous and effective.7.2 Good
Apr 2019
Pros:
Great price. Professional service. All excellent except I got a dirty car.6.8 Okay
Nov 2018
Pros:
I ordered a Van. They upgraded me to a Ford Explorer, which was very nice. The guys had a great personalityCons:
They gave me a free tank of gas, which was not a free tank of gas at all. They expected me to drive around and return on E. They didn’t explain how to use or not use the expass. The car was not clean. Food, clothes and shoes were left in the car.8.0 Very good
Jan 2018
Pros:
The pick up and people in Annapolis were fantastic and beyond helpful. That is the only reason I would ever use hertz or suggest using hertz to anyone else.Cons:
There is nothing I can say I didn't like about Annapolis besides their heat wasn't working. Maybe look into upgrading that building for your employees.2.0 Poor
Sep 2017
Pros:
NothingCons:
Car was dirty Had to take it to get a new one8.0 Very good
Aug 2017
Pros:
Fair price, great service!Cons:
Was not given the class of vehicle I paid for.One location in Annapolis
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Reviews
2.0 Poor
Jan 2020
Pros:
Nothing.Cons:
Customer service and transparency. This place is SKETCHY!9.6 Wonderful
Sep 2019
Pros:
excellent vehicle and the staff were professional in every respect.Cons:
The only negative comment is the inside front windshield glass had a glare to it especially early am and pm. It was evident that the inside windshield glass had not been clean in some time.8.0 Very good
Apr 2016
Pros:
quick processCons:
The car was ok (Chev Sonic)7.6 Good
Mar 2016
Pros:
Rented a car for a three day road trip for my birthday. Rental car employees were great to deal with. Pick up and drop off went without a hitch. I would use them again.Cons:
We could tell the car had been used by a smoker.One location in Annapolis
Filters
Reviews
2.0 Poor
Apr 2017
Cons:
They didn't have any cars. Not sure why they took may reservation in the first place.10.0 Wonderful
Jul 2016
Pros:
My computer defaulted to different date on the reservation and it was a holidayb weekend. The guys found me a car and got me going right away. I was able to return it after hours and what could have been a disister became a great experience.Cons:
It was all good.8.0 Very good
Jul 2016
Pros:
Driving a hybrid was fun. It had pick up which I thought that it would lack. I enjoyed driving this little Ford.Cons:
When they first gave me a car, it had no bluetooth compatibility. Since the states that I was traveling through require hands-free, it didn't make any sense. They did switch out the car (after I complained) for an older model that had bluetooth. Though the car had 21,000 miles it was clean and drove well.One location in Annapolis
Along with a 9 passenger van, rental companies in Annapolis offer 7 passenger vans, 8 passenger vans, 12 passenger vans and 15 passenger vans.
Pick-up location | Annapolis |
---|---|
Car types | Van, Minivan |
Rental locations | 6 |
Airport locations | 0 |