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2 locations in Addison
Filters
Reviews
9.2 Wonderful
Jun 2020
Pros:
Agency in Dallas was shorthanded so there was a wait. Agents at pick-up and drop off were friendly and practiced safety precautions.Cons:
Better staffing.10.0 Wonderful
Aug 2019
Pros:
Very friendly staff and great facility10.0 Wonderful
Sep 2018
Pros:
Customer service8.0 Very good
Apr 2016
Pros:
The fact that even though My reservation was for an off airport rental place, the employee found a deal that allowed me to get the same price at their location(on airport) The car had a USB port!Cons:
Kayak set me up with a rental with a company not on the airport premises. The car had iPhone integration, but no cruise control? What? Minor problem. :)2 locations in Addison
Filters
Reviews
2.0 Poor
Oct 2021
2.0 Poor
Oct 2018
Cons:
Got to the location for pickup (on time) and they didn't have any cars. Purchased insurance and had to contact Allianz separately to get a refund because the charge had already been made even though there was no rental.10.0 Wonderful
Mar 2018
Pros:
The car was small but had room like a LacCons:
No cruise control?!2.0 Poor
Oct 2017
Pros:
nothingCons:
they never had what i wanted and they charged me extra for upgrade2.0 Poor
May 2017
Pros:
The gentleman who helped me was nice and apologetic.Cons:
The car wasn't the one I reserved. I quickly realized once driving it smelled like stale smoke and body odor, but I had to get to a meeting 3 hours away and could not turn around to exchange the vehicle. I ended up stinking at my meeting. They could not credit me since it was pre-paid through a third part vendor, which did not sit well. They also did not have a night drop meaning instead of just dropping the car off, I had to rush back to turn it in before they closed or be late to work the next morning.4.8 Mediocre
Apr 2017
Cons:
Made reservation for 6pm but this is also the time they close. Being able to choose this time should not even be an option if it is when they close. Also, I called to let them know that driving from downtown Dallas at 5pm, I may not make it there by 6pm, and they were not willing to accommodate and wait a few minutes. Instead, he just stated he will be gone at 6pm. When I picked up the car, it hadn't been cleaned on the inside or outside either. Also, he tried to tell me they don't accept debit cards for the security deposit and I didn't have the amount available on my credit card, so I almost wasn't able to get the car. Fortunately, he went ahead and tried the debit card anyway and it worked. Although, he should be educated on things like that since it is his job to know. Neither of the guys were rude, just not particularly friendly.One location in Addison
One location in Addison
Filters
Reviews
10.0 Wonderful
May 2024
2.0 Poor
Oct 2022
2.0 Poor
Oct 2022
2.0 Poor
Oct 2022
2.0 Poor
Oct 2022
2.0 Poor
Jul 2022
4 locations in Addison
Filters
Reviews
10.0 Wonderful
Apr 2024
10.0 Wonderful
May 2021
Pros:
The representative that assisted me with the rent was very helpful and professional.10.0 Wonderful
Apr 2021
Pros:
Staff were great! Particularly Hunter who arranged things nicely. Charlie who picked mne up was great!Cons:
Um location to where I was staying but I know things are limited. I dropped off a day early should be able to electronically track me and credit me one day rental. Need more drop off options. Should not be penalized for dropping at airport. Remember customers first! Your staff and equipment were great.2.0 Poor
Apr 2021
Cons:
Scheduled for 5:30pm. That branch closes at 6pm but I wasn't aware of that. Had to rent somewhere else, last minute.2.0 Poor
Apr 2021
Pros:
noCons:
My reservation was canceled.10.0 Wonderful
Nov 2020
Pros:
Quick and friendly staff!Along with an 8 passenger van, rental companies in Addison offer 7 passenger vans.
Pick-up location | Addison |
---|---|
Car types | Van |
Rental locations | 4 |
Airport locations | 0 |